联络全球合作伙伴为客户提供医疗健康、安全救援等咨询和解决方案

本科及以上学历，专业不限，还有海外居住经历？加分！

英语熟练，可作为工作语言，还会多门外语？加分！

细心耐心的倾听者，还是位multitask达人？加分！

Teamwork中的靠谱队友，还能快速推动援助任务执行？加分！

善于解决问题，热爱多方沟通？加分！

Major Responsibilities:

1. Ensure incoming calls are answered promptly, appropriately and courteously.

2. To be the first point of contact for the customers, service providers and colleagues.

3. To document all matters related to each customer assistance service request.

4. To play the role as coordinator role in the course of service delivery to our clients.

5. To ensure adherence to standard Customer Service Standards and Procedures set by Company or Client.

6. Provide quality assistance service solutions to the customers.

Qualification:

1. Bachelor degree and above;

2. Proficient English and Cantonese capability, third language is an advantage;

3. Strong communication skill;

4. At least one year customer service experience;

5. Available to work weekdays and weekends and able to do night shift

6. Computer literate (MS Outlook, Word, Excel, net portals).

* International SOS will keep all privacy information strictly confidential and will only use for recruitment purposes.

We encourage individuals with physical disability who meet the job criteria to apply for this position.