About the Business / Function
Our Destination Management services form the core of our business. Together with our
destination experts, our sales teams generate business and shape itineraries suited to our
customers’ needs with real-time insider knowledge. We take care of everything from ground
support, hotel bookings, sightseeing, restaurants, and local guides; all while providing 24/7
customer support so that travelers from over 50 countries can enjoy memorable travel
experiences worry free.

Key Responsibilities
- Business development responsibilities (external): conduct competitor analysis, market
trend and destination analysis, preparing business intelligence reports.
- Explore and identify potential new accounts: stay abreast of competitor activities,
actively follow up on sales quotation request from potential clients. Attend local travel
fairs and tradeshows.
- Consultative selling: conduct sales visits and calls using meeting planner effectively.
Uncovering the clients’ needs and requirements, qualify request with agents. Client
relationship building, promoting new products, destinations and last minute deals,
preparing proposals for clients, negotiation and deal closing. Active problem solving and
complaint handling, through working closely with internal departments to provide prompt
response and resolve complex operational issues.
-High quality account management: define incentive agreement with agent, define mark up plans per market per agent. Enforce T&C, e.g. payment condition,
compensation/supplement policy.
- Business development responsibilities (internal): Account planning, budgeting and
forecasting, profiling and segmenting. Following up on wins, including confirmation
monitoring; cooperation with Sales Operations and collate agent feedback; following up
on losses, including regular review with internal departments e.g. quotation hub.
- Attend and participating in regular internal sales meetings, providing recommendation on
business strategy for responsible accounts/market.
- Ensure business transactions are in accordance with the company policies
- Responsible for sales revenue and profit targets.
-Other duties as and when assigned by manager.

Role Requirements
TO SUCCEED IN THE ROLE, YOU SHOULD HAVE
-Excellent selling and influencing skills;
- Planning and organizational skills;
-Self-motivated and a good teamwork player;
- Good negotiation skill;
- Good knowledge of destinations and tourist attractions in Europe
- Computer literate with Microsoft Office applications

We Are Looking for a Person With:
-Diploma or above with at least 3 years’ experience in Sales & Marketing, in travel or
related industry is an advantage.
- Track record in establishing relationships with clients/travel agents or related authorities.
-Strong communication and presentation skills in English;

What We Offer:
- Opportunity to work in an international environment
- Diverse & Inclusive culture
- Learning and training opportunities for growth
- Dedicated Employee Engagement Activities