1. 60% client communication and coordinate with local teams/partners to ensure our monthly service delivering 2. 10% Handie client inquiry and escalation, coordinate with internal resources and manage client needs 3. 10%Host regular operation service review with the clients, ensure service quality 4. 5% Drive the improvement of service process and service etficiency 5. 5% Enhance productivity &improve process 6. 5%Maintain the partner relations and monitor the service quality of the partners 7. 5%Special projects Qualification: 1. 5 eas+ work exoerience as account manaoement role in HR protessional service industry or as n-house HR role with payrol processing or payrol pro ect experience. 2. proficient English in both writing and speaking 3. Willing to take challenges, work under pressure 4.Will to take early or late con-call. 5.Good cornimunicalion skill, presentation skill and cuslorner centric solulions. 6. Good team work