Primary Job Objective: 主要工作目标: The Sales Engineer is a technical expert responsible for providing pre-sales support to the sales team and engaging with potential customers to understand their needs. They play a critical role in demonstrating the value of our technical products or services and ensuring a smooth transition from sales to implementation. 作为一名销售工程师,首先是要成为技术专家,负责为销售团队提供售前支持,并与潜在客户接触以了解他们的需求。同时要展示公司的产品技术特点或服务价值,以及确保从销售到实施的顺利过渡方面发挥关键作用。
Main Job Responsibilities: 主要工作责任: 1. Pre-Sales Support: Collaborate with the sales team to identify customer needs and tailor technical solutions to meet those needs. 1. 售前支持:与销售团队合作,确定客户需求并定制技术解决方案以满足这些需求。 2. Product Demonstrations: Conduct product demonstrations and presentations to potential customers, showcasing the technical aspects and benefits of our offerings. 2. 产品演示:向潜在客户进行产品演示和产品推广,展示我们产品技术特点和优势。 3. Technical Consultation: Provide expert technical advice and guidance to customers during the sales process, helping them make informed decisions. 3. 技术咨询:在销售过程中为客户提供专业的技术建议和指导,帮助客户做出明智的决策。 4. Solution Design: Collaborate with customers to design customized technical solutions that align with their specific requirements. 4. 解决方案设计:与客户合作,设计符合其特定需求的定制技术解决方案。 5. Proposal Preparation: Assist in the preparation of technical proposals, including specifications, diagrams, and pricing information. 5. 提案准备:协助技术提案的准备,包括规格、图表和价格信息。 6. Proof of Concept (PoC): Coordinate and oversee proof of concept projects to demonstrate the functionality and effectiveness of our products or services. 6. 概念验证(PoC):协调和监督概念验证项目,以展示我们的产品或服务的功能和有效性。 7. Technical Documentation: Create and maintain technical documentation, such as product manuals, technical specifications, and FAQs, to support sales efforts. 7. 技术文档:创建并维护技术文档,如产品手册、技术规范和常见问题解答,以支持销售工作。 8. Competitive Analysis: Stay informed about industry trends and competitors' products to highlight our advantages. 8. 竞争分析:了解行业趋势和竞争对手的产品,突出我们的优势 9. Customer Relationship: Build and maintain strong relationships with potential and existing customers, acting as a technical point of contact. 9. 客户关系: 作为技术联络点,与潜在客户和现有客户建立并保持牢固的关系 10. Sales Training: Provide training to the sales team in technical product knowledge, enabling them to effectively communicate features and benefits. 10. 销售培训:对销售团队进行产品技术知识的培训,使其能够有效地沟通产品的特性和优点 11. Technical Expertise: Develop a deep understanding of the company's technical products or services, including their features, benefits, and use cases. 11. 技术专长:深入了解公司的技术产品或服务,包括它们的特性、好处和用例。
Job Requirements 工作要求 1. Bachelor's degree or above. 1. 本科及以上学历。 2. Proven experience in a technical sales or sales engineering role. 2. 具有技术销售或销售工程方面的工作经验。 3. Strong understanding of the company's products or services and their technical specifications. 3. 对公司的产品或服务及其技术规格有深刻的了解。 4. 2 years’ lighting industry sales or marketing experience required. 4. 2年以上照明行业销售或市场经验。 5. Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical audiences. 5. 优秀的沟通和表达能力,能够向非技术人员解释复杂的技术概念。 6. Strong problem-solving and analytical abilities. 6. 较强的解决问题和分析能力。 7. Proficiency in using sales and CRM software. 7. 熟练使用销售和客户关系管理软件。 8. Customer-focused mindset with a passion for delivering solutions that meet customer needs. 8. 以客户为中心的心态,并对提供满足客户需求的解决方案充满热情。 9. Adaptability and the ability to work in a fast-paced environment. 9. 适应能力强,能在快节奏的环境中工作。 10. Able to travel frequently. 10. 能够经常出差