岗位职责: MAIN RESPONSIBILITIES: ?To have clear, timely and effective communication with Head Office depts., Product Managers, Regional Manager and/or HRBP and Commercial team and with the store overall with the relevant follow-ups 高效沟通:及时准确地跟总部产品经理,人事和区域经理沟通店铺情况 ?To manage conflict effectively respecting Company standards 根据公司标准管理顾客投诉和冲突 ?To give and receive constructive and honest feedback and criticism for/from people they work with in a positive manner and to use it for their own development and their team 聆听店铺同事的建设性反馈,并能采纳有效反馈用于团队发展 ?To develop the team through performance reviews and Personal development plans with the relevant follow-ups 用绩效回顾的方式发展团队,并为团队成员制定相关提升计划 ?To use commercial information and product knowledge to drive sales and other activity in the store using the internal tools provided 运用销售策略信息,产品知识以及内部提供的工具来提升销售 ?To manage the budget of hours in the store effectively 高效管理门店工时 任职要求: REQUIREMENT: ? Passion for fashion, market, competitors, trend and commercial awareness ? 热爱时尚和对市场和流行趋势有敏感度 ? Proven ability to maximize profitability and drive sales ? 具备***程度驱动销售的能力 ? Ability to lead by example, motivate and develop staff ? 以身作则激励员工 ? Shows logical and positive behaviors systematically and in line with Company standards ? 擅长逻辑性和系统性思维,并保持跟公司标准一致 ? Strong organizational and time management skills ? 擅长组织和时间管理 ? Schedules and executes multiple tasks simultaneously and in line with Company standards ? 擅长规划和多任务执行,同时确保跟公司标准一致 ? Ability to handle pressure and react quickly to situations making timely decisions in challenging conditions and circumstances ? 具备处理压力管理和快速反应,快速决策的能力 ? Excellent communication (both verbal and written) and interpersonal skills ? 精通口头和书面的沟通技巧 ? Speaks English and Chinese, University degree and above 可以中英文沟通,大专以上学历