工作职责:
Responsibilities and essential job functions include, but are not limited to the following:
Program Planning and Management
◆ Plan and manage China-relevant social impact programs to advance connections between Starbucks partners and communities
◆ Design, execute, and manage social impact programs in line with the strategy and objectives;
◆ Promote partner engagement in social impact projects;
◆ Execute other social impact programs as needed.
◆ Manage outreach to internal and external stakeholders to gain ongoing feedback and support for the social impact programs.
◆ Work closely with Communications and Marketing on ongoing social impact story-telling.
◆ Work closely with global teams on planning, execution and reporting of partner activities.
Operational and Implementation Requirements:
◆ Work closely with GA and other functions to integrate social impact into partner experience and business operations.
◆ Maintain and refine digital platform to optimize partner experience and elevate participation of volunteer activities.
◆ Manage partners to ensure quality of work, while accomplishing the key objectives and KPIs.
◆ Timely handling of inquiries from partners and stakeholders.
任职资格:
Summary of Experience
◆ At least 8 years working experience in social impact, charitable foundation, corporate social responsibility or related fields in China.
◆ Resilient, hands-on manager who displays excellent problem-solving skills and the tenacity to succeed.
◆ Strong capability and confidence to work cross functionally and to build relationships within the company.
◆ Enthusiastically curious about the world of coffee and passion to serve the local communities in which we operate.
◆ To have the capability and confidence to serve as a brand advocate internally and externally.
Required Knowledge, Skills and Abilities
◆ Good coordination skills and team spirit to work with cross-functional and cross-regional teams.
◆ Strong verbal and writing skills required, ability to communicate clearly and concisely, both orally and in written.
◆ English and Chinese fluency required.
◆ Strong sense of digital technology and skillset in Internet required.
◆ Ability to work independently to produce quality results on time and in a fast-paced, rapidly-changing, multiple-tasking environment.
◆ Proactively moves forward and implements new ways of approaching work to achieve better results.
◆ Takes accountability and continuously seeks feedback from others to improve efficiency and performance.