Part of global industrial engineering group Sandvik, Sandvik Coromant is manufacturing tools, machining solutions and knowledge that drive industry standards and innovations demanded by the metalworking industry now and into the next industrial era. Educational support, extensive R&D investment and strong customer partnerships ensure the development of machining technologies that change, lead and drive the future of manufacturing. 山特维克可乐满隶属于全球工业集团山特维克，是世界金属切削刀具制造商，同时也是刀具解决方案和专业加工知识的提供者，致力于制定行业标准，不断推出创新技术，在满足金属切削行业当前要求的同时，世界进入工业4.0时代。完善的培训支持、巨大的研发投入以及强大的客户合作关系确保山特维克可乐满的加工技术不断进步，进而改变和推动加工制造业的未来发展。
Technical Product & Services implementation ？ Fulfills total delivery of technical solution and sales support to end-customers and distributors, in close cooperation with Account Managers to grow share of wallet at maintain, strengthen and develop customers. ？ Coordinates and organizes interaction between technical and commercial departments of the company, as well as relevant distributor services for projects in the Sales department/Cluster entrusted. Prepares integrated solutions for customers. ？ Engaged by Account Managers to visits to current and potential accounts. ？ Support Account Manager in new product and service introduction to customers ？ Recommends products and services that fit well with clients’ business needs during solution offer with Account Managers. ？ Responds to more complex technical questions regarding the organization’s products, systems or services. ？ Develops and delivers training to educate internal employees and external partners and customers on the features of their purchase. ？ Troubleshoots, investigates, and resolves technical problems that arise during or after implementation. ？ Develops test applications used for testing modules, including customer-specific components. Support in Business Development o Develops business plans in conjunction with Account Managers as appropriate, to ensure market share increases/key product focuses within the sales department are achieved in line with financial targets and KPI’s. o Ensures proactive customer need analysis to be presented to Account Manager.
OTHER RESPONSIBILITIES ？ Ensures high quality and latest updates of data and information on all sales activities in CRM (Dynamics) within his/her zone of responsibility. ？ Participates in implementation of improvements made by the company. ？ Follows Internal Rules Regulations, in due time provides and correctly processes internal documents determined by the company. ？ Constantly improves and shares knowledge of the Sandvik Coromant Offer and quality of production, new tools and technologies. ？ Constantly increases the level of the professional development and own area of technical expertise through the training arranged by the company, and also independently. ？ Participates in trade shows and other company events when required. ？ Carries out other requests of the company management concerning activity of the company.
