#Global Clinical Trial Operations This role is primarily accountable for the end-to-end performance and project management forassigned protocols in a country in compliance with ICH/GCP and country regulations, company policies and procedures, quality standards and adverse event reporting requirements internally and externally. Provide a key support role to TA-Head / CRD to effectively manage team, volume of clinical trials, and local/regional or global projects. The Sr. CRM (Senior Clinical Research Manager) may be responsible for managing a specific study for several countries within a cluster.
Responsibilities include, but are not limited to: - Main Point of Contact (POC) for assigned protocols and link between Country Operations and Clinical Trial Team (CTT). - May support TA-Head / CRD with oversight of Therapeutic Area program(s) and strategy alignment as needed. - Responsible for project management of the assigned studies: pro-actively plans, drives andtracks execution and performance of deliverables/timelines/results to meet country commitments from feasibility and site selection, recruitment, execution and close out. - Accountable for performance for assigned protocols in a country in compliance with ICH/GCP and country regulations, company policies and procedures, quality standards andadverse event reporting requirements internally and externally. - Reviews Monitoring Visits Reports and escalates performance issues and trainingneeds to CRA-Manager and/or functional vendor and internal management as needed. - Performs Quality control visits as required. - Leads local study teams to high performance: trains in the protocol other local roles, closely collaborates with and supports CRAs as protocol expert and coordinates activities across the different local country roles ensuring a strong collaboration (including the CTCs, CRAs and COMs). - Responsible for creating and executing a local risk management plan for assigned studies. - Ensures compliance with CTMS, eTMF and other key systems in assigned studies. - Escalates as needed different challenges and issues to TA-Head/CRD/CCQM and or CTT(as appropriate). - Identifies and shares best practices across clinical trials, countries, clusters. - May act as a mentor. - Responsible for collaboration with functional outsourcing vendors, investigators, otherexternal partners in assigned studies. - Country POC for programmatically outsourced trials for assigned protocols. - As a customer-facing role, this position will build business relationships and represent our company with investigators and medical centers. - Serves local business needs as applicable in his/her country (if delegated can sign contracts and manage budgets). - Supports local and regional strategy development consistent with long‐term corporate needs in conjunction with CRD, TA-Head and Regional Operations. - Collaborates internally with HQ functions, regional and local operations, EU Clinical Development, Pharmacovigilance, Global Medical Affairs to align on key issues/decisions across the trials. Consult with Global Human Health BU as needed.
Qualifications, Skills & Experience Skills: - Expertise in project and site management. The position requires demonstrated successful implementation of project management skills at program and site level. - Strong organizational skills with demonstrated success required. - Requires ability to make decisions independently and oversee important activities relevant to clinical research activities according to predetermined global policies andcommitments. - Requires a complete understanding of ICH GCP and global/regional/local regulatory environment. - Strong scientific and clinical research knowledge is required. Including extensive knowledge of regional and/or country clinical trial landscape. - Deep understanding of the organizational structure of our R&D Department and cross-functional roles and responsibilities of its members. - Strong understanding of clinical trial planning, management and metrics is essential aswell as the ability to focus on multiple deliverables and execute complex protocols simultaneously. - Experience functioning as a key link between Country Operations and Clinical Trial Teams. - Communicates effectively and fosters a collaborative spirit in a remote/virtual environmentand across countries, cultures and functions. - Ability, experience, and skills to proactively manage resource allocation, processes (and controls), productivity,quality and project and/or program delivery. - Oversee TA strategy alignment and consolidate relevant information, within specific indications, escalating to the TA-H / CRD accordingly. - Proficiency in written and spoken English and local language. The incumbent must be competent and effective in written and verbal communication. - Strategic thinking. - Ability to work efficiently in a remote and virtual environment. - The position requires proven strong project management skills and/or project management certification or relevant training program/close mentoring. - High emotional intelligence - Ability to focus on multiple deliverables and protocols/projects simultaneously. - Exercise strategic thinking and executes effectively across projects - Fosters understanding of cultural diversity. - Strong leadership skills that enable and drive alignment with the goals, purpose and mission of our R&D Department, Global Clinical Development and Global Clinical Trial Operations. - Ability to identify problems, conflicts and opportunities early and lead, analyze and creatively prepare mitigation plans and drive conflict resolution is critical. - Required to negotiate skillfully in tough situations with both internal and external groups; settle differences with minimum disruption. Examples of common problems include: - 1) low patient recruitment, - 2) inadequate staff to meet business needs, - 3) performance or compliance issues, - 4) working with regulatory issues and the broader organization, and - 5) resolution of conflictive situations. - Educational/pedagogic, diplomatic and empathic skills to effectively build and maintain professional relationships with investigators and other stakeholders.
Qualification & Experience: Required: - 10+ years of experience in clinical research with demonstrated success and increasing responsibilities of which 5+ years consisted of leading projects - Bachelor degree in Science (or comparable)