*职位目标

提供高品质的日常维保工作，快速响应客户问题，提升辖区内客户满意度；
严格执行公司安全政策、质量方针和售后服务要求，加强现场质量监督，提供优质的售后服务，负责一线维保技工的人员发展计划，推动维保业务的不断增长并实现业务利润结果。

*主要工作职责

(Break the position objective into specific responsibilities 分解职位目标、明确该职位的主要职责)
- Raise Customer Satisfaction by monitoring daily maintenance, repair, MOD fulfillment quality, fast response to call back and other customer requirements.
通过监督本区域的日常保养,修理和改造执行质量，快速响应回召及其他客户需求以提审客户满意度；
- Responsible for safety, make sure safety comes first and be aware of all kind of safety accidents;
负责本区域的安全工作，做到安全第一，警钟长鸣；
- Responsible for people development, provide technical training and appraisal for subordinates to catch up with the business development;
负责对本区域员工的人员管理：提供技能指导和员工评估，努力赶上业务发展需要；
- Monitor subordinates’ execution in regulation compliance, quality and service;
负责检查督促本区域人员遵章守纪、质量和服务意识的执行；
- Responsible for effective communication with customers and protect Schindler benefit;
负责与用户的有效沟通，自觉维护公司利益；
- Assist EI service contract signing to achieve business target;
配合维保合同的续签，完成公司业务目标；
- Improve technician efficiency and productivity continuously to meet company requirement;
持续提高一线维保员工的工作效率，完成公司目标；
- Retrieve and collect AR timely, reduce arrearage
及时追缴和索取应付账款，减少欠款
- Finish other tasks assigned by direct supervisor;
完成领导临时交办任务；