(Break the position objective into specific responsibilities 分解职位目标、明确该职位的主要职责) - Raise Customer Satisfaction by monitoring daily maintenance, repair, MOD fulfillment quality, fast response to call back and other customer requirements. 通过监督本区域的日常保养,修理和改造执行质量,快速响应回召及其他客户需求以提审客户满意度; - Responsible for safety, make sure safety comes *** and be aware of all kind of safety accidents; 负责本区域的安全工作,做到安全第一,警钟长鸣; - Responsible for people development, provide technical training and appraisal for subordinates to catch up with the business development; 负责对本区域员工的人员管理:提供技能指导和员工评估,努力赶上业务发展需要; - Monitor subordinates’ execution in regulation compliance, quality and service; 负责检查督促本区域人员遵章守纪、质量和服务意识的执行; - Responsible for effective communication with customers and protect Schindler benefit; 负责与用户的有效沟通,自觉维护公司利益; - Assist EI service contract signing to achieve business target; 配合维保合同的续签,完成公司业务目标; - Improve technician efficiency and productivity continuously to meet company requirement; 持续提高一线维保员工的工作效率,完成公司目标; - Retrieve and collect AR timely, reduce arrearage 及时追缴和索取应付账款,减少欠款 - Finish other tasks assigned by direct supervisor; 完成领导临时交办任务;