1. Coordinate logistical claims concerning import deliveries;
2. Conduct an expert assessment and liaise internally with different departments and external parties for imported purchased parts and in-house parts;
3. Inter-divisional coordination in regards of the problem-solving processes in close cooperation with all involved departments and external suppliers for the imported components;
4. Data input of each claim issue into the IT-System according to the standard process. Secure that all data are valid and correct;
5. Establish and maintain of communication channels to other supply chain quality management organizations at plants worldwide to ensure experience exchange;
6. Methodological and process-related support along the continuous improvement activities within Parts Quality Assurance;
7. Be responsible for claim-analysis, claim placement to possible causer and closing of claims. Moreover, claim management supporter should ask for countermeasures from internal or external supplier and track for realization;
8. Coordinate containment activities at plants and clean up pipeline;
9. Prepare related claims reports and regularly attend analysis meetings;
10. Onsite support for critical imported parts issue needs to be granted and daily business problem-solving.