61 Familiarity with software/hardware and office systems in daily operations and maintenance 61 Respond to customer service requests in a timely manner 61 Coordinate high availability of data center on-site human resources 61 Coordinate data center infrastructure resource availability 61 Ensure data center compliance for visitors accessing the data center 61 Develop teamwork plans to ensure successful completion of team tasks 61 Lead the team in daily operation and maintenance training for new projects. 61 Report on the progress of data center work and problems encountered and summarize the lessons learned 61 Assist customers to provide some suggestions and solutions 61 Accompany customers in data center activities 61 Support customer's data center audit