Key Functions 关键职能: Operational Management: - Prepare and serve a wide range of cocktails, coffee-based beverages, and non-alcoholic drinks, ensuring all are made to Armani Caffè standards. 准备和供应各种鸡尾酒、咖啡饮料和无酒精饮品，确保所有出品符合Armani Caffè标准 - Ensure the bar is fully stocked and organized at all times, maintaining a clean, well-organized work area. 确保酒吧内库存充足及合理安排，保持工作区域的整洁有序 - Assist with bar inventory management, including restocking and organizing ingredients and supplies. 协助酒吧库存管理，包括补充库存及合理安排酒水制作所需物品 - Maintain open communication with the Bar Manager to ensure smooth operations and alignment with bar policies and procedures. 与酒吧经理随时沟通，在符合酒吧的政策和程序前提下确保正常运营 - Provide support to the service team during peak hours, assisting with drink orders and ensuring timely delivery to tables. 在用餐高峰期为服务团队提供支持，协助客人点单并确保及时服务 Cocktail preparation:饮品制作 - Create and prepare high-quality cocktails, both classic and signature, following specific recipes and presentations that reflect the elegance of the Armani brand. 根据配比标准，准备并制作酒单中经典及特色鸡尾酒，用高质量的出品呈现Armani品牌的优雅性 - Ensure all drinks are served promptly and presented impeccably. 确保所有的饮品能够及时提供，出品完美 - Experiment with new cocktail combinations and suggest creative additions to the menu. 尝试新的鸡尾酒创新，并在酒水单方面提出独特的建议 - Maintain in-depth knowledge of the cocktail menu, offering recommendations to customers based on their preferences. 深入了解鸡尾酒菜单，根据客人的喜好给予建议 Customer Service:对客服务 - Provide excellent customer service by interacting professionally and warmly with guests. 以专业热情的态度为客人提供优质的服务 - Take orders accurately, ensuring customers’ preferences are met, and make personalized recommendations when appropriate. 确保满足客人的喜好并进行正确点单，并在适当的时候提出个性化的建议 - Handle customer complaints or concerns promptly and professionally, seeking assistance from the Bar Manager if necessary. 及时专业地处理客人的投诉及反馈意见，必要时寻求酒吧经理的帮助 - Build and maintain relationships with regular guests, ensuring a personalized and memorable experience. 建立和维护与客人的关系，确保提供个性化和难忘的体验 Attitude and Professionalism:专业性与态度 - Exhibit a positive, professional attitude at all times, setting a high standard for customer service. 始终表现积极专业的态度，为客人提供高标准服务 - Be punctual for every shift and ensure readiness to begin work immediately. 准时到岗并积极工作 - Adhere strictly to Armani Caffè’s grooming and dress code policies, ensuring a neat and polished appearance. 严格遵守Armani Caffè的仪容仪表和着装规定，确保仪容整洁 - Maintain excellent hygiene standards and ensure the bar is always clean, organized, and presentable to customers. 保持良好的卫生标准，确保酒吧始终保持干净，整洁，美观的对客呈现 - Show flexibility and a strong work ethic, including the ability to handle high-pressure situations calmly and efficiently. 具有灵活性展现和良好的职业道德，冷静有效地处理突发情况的能力 - Be a proactive team player, ready to assist colleagues in other departments when needed. 具有积极主动的团队合作精神，在需要时可以随时协助其他部门的同事 Team Work and Collaboration with Service Team:团队协作 - Support the FOH (Front of House) staff during busy service periods, ensuring seamless coordination between the bar and the dining area. 在用餐高峰期时段协助餐厅前厅同事进行服务，确保酒吧和餐厅之间的服务过程无缝衔接 - Ensure drinks are delivered to the service team or directly to tables promptly and correctly. 确保所点饮品及时正确地送到服务团队或提供给客人 - Collaborate with waiters and supervisors to ensure drink orders are fulfilled as part of the overall dining experience. 配合服务团队，确保饮品出品部分成为客人整体用餐中满意度环节 Compliance and Safety: 安全与合规 - Ensure compliance with health and safety regulations, local laws, and internal company standards. 确保遵守食品卫生和安全法规以及当地法律 - Conduct regular inspections of the bar area to maintain high cleanliness and hygiene standards. 定期检查酒吧环境并保持整洁符合卫生标准
- Train bar staff in health, safety, and emergency procedures, ensuring a safe environment for both staff and customers. 培训食品卫生，安全和应急操作程序，确保对客对己的环境安全 Responsibilities 岗位职责: 61 Prepare and serve beverages with precision, ensuring consistency in flavor, presentation, and quality. 按照标准正确的准备和提供饮品，确保口味，展现和品质的一致性 61 Keep the bar area fully stocked, organized, and clean throughout the day, paying attention to detail in both preparation and presentation. 保持日常酒吧区域的库存充足、整洁、干净，注意准备工作和展示的细节 61 Assist in managing the bar inventory and work with the Bar Manager to ensure supplies are ordered and restocked as necessary. 协助管理酒吧库存，并与酒吧经理协作，确保供应的订购和必要的补充 61 Uphold the high standards of the Armani brand, maintaining a positive attitude and ensuring guests have a memorable experience. 秉承Armani品牌的高标准，保持积极的态度，为客人提供 难忘的用餐体验 61 Ensure punctuality for all shifts, showing reliability and readiness to work as scheduled. 确保准时到岗，具有可靠性和遵循计划准备的工作 61 Cooperate with the bar team and FOH staff to provide smooth and efficient service during all meal periods. 与酒吧及餐厅团队合作，在用餐期间提供顺畅高效的服务 61 Clean and maintain bar tools, glassware, and working spaces according to the highest hygiene standards. 按照高标准执行清洁卫生和维护酒吧工具、玻璃器皿和工作区域 Specifications 岗位要求: Academic / Professional Qualifications 学历 / 职能等级 61 High school diploma or equivalent. Certification in bartending or mixology is an advantage. 高中毕业或同等学历，有调酒经验或调酒资格证者优先 Work Experience 工作经验 61 Minimum of 1-2 years of experience in a similar bartender role, preferably in a high-end or luxury establishment. 具有至少1-2年调酒的工作经验，曾在高端品牌酒吧工作经验优先 Required Skills 要求技能 61 Strong cocktail preparation skills, with knowledge of both classic and contemporary drinks. 熟练的鸡尾酒调制技巧，熟悉经典和现代鸡尾酒 61 Excellent customer service skills, with the ability to communicate effectively and professionally with both guests and colleagues. 优质的对客服务技巧，能够与客人和同事间进行有效和专业的沟通 61 High standards of personal grooming and appearance, reflecting the elegance and sophistication of the Armani brand. 形象良好，能够体现Armani品牌的优雅和成熟 61 Exceptional organizational skills, with a focus on maintaining cleanliness and hygiene. 出色的组织能力，严格执行清洁卫生标准 61 Ability to work efficiently under pressure, especially during busy service periods. 具有抗压能力，尤其是在高峰期的的服务阶段
61 Punctuality and reliability, with a strong work ethic and commitment to maintaining schedules. 具有可靠的时间观念，有强烈的职业道德，根据班次按时出勤 61 Team-oriented mindset, with the ability to assist both the bar and dining area staff as needed. 具有团队合作精神，可以在需要时协助酒吧和餐厅团队时灵活安排
