Job ID: 0000KP9B Description Wealth & Personal Banking In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-*** capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office. We are currently seeking an experienced professional to join our team. In this role, you will: - Identify skill based learning interventions though consultation and communication with the frontline staff - Design and deliver the deployment of learning activities at all different levels - Act as the key controller of frontline training calendar and ensure relationships with internal and external counterparties to make sure the training efficiency and effectiveness - Support the communication, education and execution of all levels of learning and development activities. - Assist in the preparation of relevant data and analytics for management analysis purposes Qualifications To be successful in the role, you should meet the following requirements: - Bachelor Degree and above with Minimum 10 years’ experience in the field of Learning and Coaching - Excellent training and coaching capabilities, experience in WPB frontline is a plus - Independent team-worker, mature and agile in behavior and mind-set - Good communication and relationship management skills - Proven ability to work under pressure within demanding timelines - Experience producing reporting and management information - Demonstrate strong alignment with HSBC values and embedding the values in day to day behaviors and decision making - Good command of English You’ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank (China) Company Limited
