* Drive the development and implementation of the digital workplace strategy in China, aligning with global guidelines and best practices * Oversee and coordinate the following areas: User Productivity: notebooks, desktop PCs, mobile devices, IoT devices, endpoint management, communication technology, mobile telephony, landline, contact center, fax, and print; User Collaboration: M365, enterprise standard collaboration tools, video conferencing solutions, and live events; User Support: service desk, onsite support, process management, automation, and self-healing capabilities Lead and manage diverse product teams, ensuring effective collaboration and delivery of digital workplace services * Develop and maintain relationships with key stakeholders, including business leaders, IT teams, and external partners * Drive innovation and adoption of new technologies and solutions to enhance the digital workplace experience * Ensure compliance with company policies, procedures, and regulatory requirement
任职要求
* Bachelor’s degree in computer science, Information Technology, or related field Minimum 10 years of experience in IT, with at least 5 years in a leadership role * Proven track record of driving digital transformation and innovation in a large organization * Strong understanding of digital workplace technologies, including M365, Workspace One, MS Intune, Teams, Cisco, Zoom, and other collaboration tools * Experience with IT service management frameworks, such as ITIL Strong business acumen and understanding of organizational needs and priorities * Strong technical skills, including knowledge of digital workplace technologies, IT service management frameworks, and cloud-based solutions * Experience with project management methodologies, such as Agile and Waterfall * Strong analytical and problem-solving skills, with the ability to analyze complex data and develop insights * Strong understanding of cybersecurity principles and practices * Fluency in English and Mandarin Chinese (written and spoken)
