岗位职责:
Handle customers’ service requests, provide technical solutions.
Perform high quality installation, repair and maintenance
Assigned and responsible for customer satisfaction
Work with other colleagues closely to grow business.
Manage service parts well, return service parts on time.
Summarize and share service experiences with team.
Provide technical, quality and design feedbacks to factory
任职要求:
Bachelor or above in automation, physics, electrical engineering is preferred,
2-3 years customer service experience. Proven system analytical problem-solving skills.
Able and willing to learning new technology and new skill.
Works independently and as part of team
Well communication skills required, either to internal partner and customers.
Well oral and written English skill.
Able and willing to travel extensively to cover our distributed instrument base.