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Customer Support Specialist 93898433
1.2-2.4万·13薪
人 · 本科 · 1年及以上工作经验 · 性别不限2024/11/15发布

北京市北京经济技术开发区景园街12号2号楼3层

公司信息
ABB(中国)有限公司

外资(欧美)/10000人以上

该公司所有职位
职位描述
At ABB, we are dedicated to addressing global challenges. Our core values:
care, courage, curiosity, and collaboration - combined with a focus on
diversity, inclusion, and equal opportunities - are key drivers in our aim
to empower everyone to create sustainable solutions. Write the next chapter
of your ABB story.

Your role and responsibilities
In this role, you will be responsible for the whole contract management
process including order intake, delivery and cash collection.
You will be mainly accountable for:
- Assess the project risks and ensure to follow up Global/Local Division risk
management policy
- Lead the relevant stakeholders to identify significant risks in a project
and define mitigation actions
- Initiate risk review in GRR/LRR tool as risk management responsible to
ensure getting the management decision before tendering
- Ensure order intake following Global/Local Division’s policy accurately
- Monitor and coordinate order design, production and shipment. Ensure on
time delivery to the customer
- Prepare shipment documents or export license for Custom declaration
- Support business target achievement including sales revenues, account
receivable collection and inventory reduction etc.

Qualifications for the role
- Bachelor’s degree or above
- Experience in international trade or contract management
- Good knowledge in contract terms and conditions, financial knowledge,
international trade and custom rules would be preferred.
- SAP, MS office and BI will be plus.
- Fluent English in both speaking and writing.
- Excellent communication, cooperation and influencing skills when working
with different customers.
- Ability to handle complexity and work under pressure

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