岗位职责:
61 Showcasing the full capabilities of the product line, incl. its accessories, software, and solutions, by performing or assisting in FT-NMR BT spectrometer demonstrations (on-site, in house and virtual/ remote).
61 Generating comprehensible customer reports and presentations of results and analyses as required.
61 Creation of user documentation and training material and performing or assisting in customer training and support (on-site, in house and virtual/ remote) to familiarize customers with product usage.
61 Performing and assisting in the production of marketing and sales materials. Creating videos, virtual lectures, and other documentation.
61 Representation of the company and promotion of the FT-NMR BT portfolio at conferences, trade-shows, seminars, and webinars, including preparation of presentations and posters as required.
61 Scientific and technical support of Sales and After Sales teams.
61 Supporting Product Management with customer requirement specification and product validation during Product Lifecycle Management and customer feedback for products and solutions already available on the market.
61 Creating and maintaining dedicated FT-NMR BT protocols, workflows, and optimized application sequences. Transfer and optimization of existing (high field) NMR methods to low field.
61 Participating in the development of new methods. Collaboration on customer projects (publication opportunities exist).
61 Performing troubleshooting to maintain demo lab instruments in peak performing condition.
61 Keeping up to date with the latest knowledge applicable to high and low field NMR spectroscopy.
61 Collaborating with the global expansion team as well as other stakeholders (e.g. Product Managers, R&D, Sales).
任职要求:
61 Master (>5 years NMR experience) or PhD (> 2 years NMR experience) in natural sciences, preferably chemistry, chemical engineering, electrochemistry or environmental science.
61 Maintenance of a valid passport with flexibility for global travel