Main Tasks/主要工作
1、Coordination and troubleshooting
解决日常办公设备的问题
协助解决同事日常办公中IT设备的软硬件问题，需要经常与总部IT部门协调沟通。支持总部的IT部署工作。
Assist in solving the software and hardware problems of IT equipment in the daily office of colleagues,
and need to coordinate and communicate with the headquarters IT department. Support the IT
deployment of the headquarters.
2、IT Infrastructure management IT基础设施管理
提供公司IT解决方案并组织实施
Provide company IT solutions and organize implementation
组织IT基础设施项目建设，并保证项目顺利进行。
Organize the construction of IT infrastructure projects and ensure the smooth progress of the project.
IT工作环境设计和维护
IT work environment design and maintenance
协助IT团队的各项工作，并保障工作顺利完成。
Assist the IT Team in all tasks and ensure the smooth completion of the work.
3、Purchasing 采购
与需求部门沟通，确定采购需求。与供应商进行沟通，咨询采购IT软硬件产品信息。直接或通过采购部进行采购。
采购预算管理。
Communicate with the demand department to determine the procurement requirements.
Communicate with suppliers, consult and purchase IT software and hardware product information.
Procurement directly or through the purchasing department.
Procurement budget management.
4、Asset Management 资产管理
对所属的IT软硬件资产进行管理。投资预算管理。配合财务部门进行年度盘点。
Manage the belonging IT software and hardware assets. Investment budget management. Cooperate
with the financial department to conduct annual inventory./
5、Maintenance and repair 维护与维修
保证公司的软、硬件设备正常工作，及时更新软、硬件设备，维护网络，保障办公室的正常运转。 运行维护公司本地网络系统。维护IT信息网页。
联系供应商对公司IT设备或平台进行维修。
Ensure that the company's software and hardware equipment work normally, update the software and
hardware equipment in time, maintain the network, and ensure the normal operation of the office.
Operate and maintain the company's local network system. Maintain IT information web pages.
Contact the supplier to repair the company’s IT equipment or platform.
Data security and data protection 数据安全和数据保护
创建、维护公司数据安全防护体系。
Create and maintain the company's data security and protection system.
定制数据安全相关管理规定，并确保规定顺畅执行。
Customize data security-related management regulations and ensure smooth implementation of
regulations.
设置数据安全、网络安全防护软件、硬件及系统，确保公司硬件、业务数据及数据资产都在防护下正常运行。
Setup data security, network security protection software, hardware and systems to ensure that the company's hardware, business data and data assets are running normally under protection.
保障公司数据可访问性、安全性、完整性。
Ensure the accessibility, security and integrity of company data.
6、Training 培训
创建培训教材以及组织培训活动。并对员工进行IT知识的培训。
Create training materials and organize training activities. And conduct IT knowledge training for
employees.
7、Assistant 助理
协助IT主管的各项工作，并保障工作顺利完成。
有参与IT项目的可能，并在项目中担任助理工作。
Assist the IT supervisor in all tasks and ensure the smooth completion of the work.
Possibility to participate in IT projects and serve as assistants in the projects.
Requirements/任职要求
1．3年以上IT支持相关工作经验
More than 3 years of IT support related work experience
2.良好的英语沟通能力。
Good English communication skill.
3. 信息系统，计算机科学或相关领域的学士学位。
Bachelor degree major in Information Systems, Computer Science or related fields.
4. 具备以下良好的IT知识和技能
网络通信, IT 硬件, MS Office 365, 云服务器, 移动电话,windows系统和Mac OS系统.
Good knowledge and skill in following area:
network communication, IT Hardware, MS Office 365, cloud system, mobile phone, Mac Os and
Windows system.
5. 良好的表达能力，具备撰写制作说明文档、培训材料能力
Good presentation skills, with the ability to write documentation and training materials
Familiar with the following systems is preferred
熟练掌握以下系统优先：
G-Suit
Asana