Job Description: 61 Liaison between sales/customer and all relevant internal teams (Triage, e-com, B2B, CAM, product management, tech support, customs, credit & collections, service, price maintenance, inter-divisional, etc.) 61 Fully support all inbound escalations from Sales Team via phone, email and chat. 61 Cooperation with Sales team and other functional team on daily business order supporting and business-related process implementation. 61 Support channel partners agreement process in system and other related channel process execution. 61 Good communication with channel partners in handling partners’ daily request Job Description: 61 Liaison between sales/customer and all relevant internal teams (Triage, e-com, B2B, CAM, product management, tech support, customs, credit & collections, service, price maintenance, inter-divisional, etc.) 61 Fully support all inbound escalations from Sales Team via phone, email and chat. 61 Cooperation with Sales team and other functional team on daily business order supporting and business-related process implementation. 61 Support channel partners agreement process in system and other related channel process execution. 61 Good communication with channel partners in handling partners’ daily request 61 Support on the improvement and optimization on the business process and constantly improve the internal working efficiency. 61 Support on business report and help sales team on forecasts, revenue, booking pacing tracking. 61 Coordinate with various departments to ensure timely delivery of products and services to customers. 61 Other sales operation related process build-up and follow-up
Requirements: 61 Bachelor’s degree required and/or equivalent experience. 61 3+ years of professional experience in sales operations, channel support, business administration or another related field. 61 Demonstrate the ability to identify and solve problems, work collaboratively in a team environment, and to multi-task under deadlines. 61 Good Interpersonal and communication skills, with proven ability to effectively interact with internal and external contacts. 61 Expert in MS Excel, Word, PowerPoint. 61 Good written English.
