【职位描述】 Job Summary: The Area Manager will be responsible for driving the overall performance of Club Monaco stores within the North Region. This role involves leading and developing store managers, ensuring operational excellence, and achieving sales and profitability targets. The ideal candidate will have a strong background in retail management, a passion for fashion, and a proven track record of success in a similar role. Key Responsibilities: Leadership and Team Development: o Lead, coach, and develop store managers to ensure high performance and engagement. o Foster a culture of excellence, collaboration, and continuous improvement. o Conduct regular store visits to provide guidance, support, and feedback. Sales and Profitability: o Develop and implement strategies to achieve regional sales and profitability goals. o Analyze sales data and market trends to identify opportunities for growth. o Monitor and manage inventory levels to optimize product availability and minimize shrinkage. Operational Excellence: o Ensure all stores comply with company policies, procedures, and standards. o Oversee the execution of visual merchandising guidelines to maintain brand consistency. o Drive operational efficiency and cost-effectiveness across the region. Customer Experience: o Champion a customer-centric culture, ensuring exceptional service and satisfaction. o Address and resolve customer concerns and complaints in a timely and effective manner. o Implement initiatives to enhance the overall shopping experience. Communication and Collaboration: o Serve as the primary liaison between corporate headquarters and store teams. o Communicate company goals, initiatives, and updates to store managers and staff. o Act as the primary point of contact for landlords. Collaborate with cross-functional teams to support regional objectives.
【任职要求】 61 Bachelor’s degree in Business, Retail Management, or a related field. 61 At least 8-10 years’ hands-on experience in retail. Have experience managing comparable lady fashion brands. 61 Have strong sales-driving capabilities and excellent stress resilience. 61 Strong leadership and team-building skills, with a proven ability to develop and motivate high-performing teams. 61 Excellent analytical and problem-solving abilities, with a focus on driving results. 61 Exceptional communication and interpersonal skills.
