Responsibilities 岗位职责 Plan and oversee the installation and maintenance of computer systems, hardware, and networks 计划和监督计算机系统、硬件和网络的安装和维护。 Assist the IT department head with leading and training IT staff 协助IT部门领导对本部门IT人员的管理和培训工作。 Develop and implement policies related to network security, disaster recovery, and IT infrastructure 制定和实施与网络安全、故障恢复和IT基础设施相关的政策。 Analyze resource utilization and develop strategies to optimize performance 分析资源利用率并制定相关策略以优化性能。 Establish, measure, and define IT goals and maintain an IT roadmap 建立、衡量和定义IT发展目标,并确保IT发展路线的持续运行。 Monitor and analyze the success of IT initiatives and projects and continually develop and evaluate new technologies and tools for the company 监控和分析IT计划和项目的成功,并不断为公司开发和评估新技术和工具。 Direct the activities of the help desk to ensure the IT needs of users are met 指导桌面运维工作,确保满足员工的IT需求。 Manage development projects to integrate new technologies into existing systems 管理开发项目,将新技术集成到现有系统中。 Perform ongoing support and maintenance of all hardware, software, and network components 对所有硬件、软件和网络组件进行持续的支持和维护。 Establish a security policy to protect company information and resources 建立安全政策以保护公司信息和资源。 Tableau: Need to understand the requirements and have the capability to make the dashboard for the management 了解管理层的需求,并有能力为管理层制作各类dashboard。 MES: Leading deployment of solutions and full documentation control through the wider regional and site deployment teams, applying coaching and influencing for MES. 通过更广泛的区域和现场开发团队,引导解决方案的部署和全方位的文档控制,为MES提供指导和影响。 Accountable to be the voice of the business and operations in the region to ensure MES solutions are scalable, fit for purpose and add value. 作为该地区的业务和运营代表,负责确保MES解决方案具有可扩展性、适用性并增加价值。 ERP: Overseeing the planning, development and integration of ERP systems 监督ERP系统的规划、开发和集成。 Managing the functionality of new ERP systems, as well as upgrades and modifications to current systems 管理新ERP系统的功能,以及对现有系统的升级和修改。 Tracking, analysing and resolving issues with ERP systems 跟踪、分析和解决ERP系统的问题。 Taking budgetary responsibility for the systems rollout and preparing reporting packages for the steering committee 承担系统推广的预算责任,并为上级领导提供相关报告资料包。 Communicating with management on schedules, delays and work changes for ERP projects 与管理层就ERP项目的进度、延迟和工作变更进行沟通。 Training users on new and upgraded systems 对员工进行新系统和升级系统的培训。 Managing change across the organization to ensure a gradual adoption of the new system 管理整个组织的变化,以确保新系统的逐步采用。 Requirements 要 求 Diploma/Degree in Computer/Network Engineering 计算机/网络工程专业大专或以上学历。 Knowledge of networking protocols and principles 了解网络协议和原理。 Experience with databases, networks (LAN, WAN) and patch management 具有数据库,网络(局域网,广域网)和补丁管理经验。 Familiar with Active Directory, policy management, file sharing, access rights, DNS, DHCP, License management 熟悉Active Directory,策略管理,文件共享,访问权限,DNS, DHCP, License管理。 Familiarity with various operating systems and platforms 熟悉各种操作系统和平台。 Good knowledge of network, LAN, VPN, VLAN, Switches, firewall, Wi-Fi, routers etc. 熟悉网络,局域网,VPN, VLAN,交换机,防火墙,Wi-Fi,路由器等。 Windows/Microsoft Application Support, Desktops/Laptops Security Applications and Support, Antivirus Management and Support windows /Microsoft应用程序支持,桌面/笔记本电脑安全应用程序和支持,防病毒管理和支持。 Maintain detailed and up-to-date licenses and hardware/software inventory 维护详细和最新的许可证和硬件/软件清单。 Excellent communication and interpersonal skills 优秀的沟通和人际交往能力。 Knowledge in Cloud technologies like AWS etc 具备云技术知识,如AWS等。 Various other software like AutoCAD, AutoCount, Asana etc maintain licensing and network issues. 维护AutoCAD, AutoCount, Asana等软件的许可和网络问题。 Able to communicate (written and spoken) in English 能用英语进行书面和口语交流。 Experience leading a team 有团队管理经验。