Key responsibilities include the following: ? Be involved in new project quality planning, support team to achieve established objectives. Meanwhile, supervise the program going under right quality guidelines by reviewing developing gates. ? Prepare PPAP documentation in terms of customer requirements and push relevant departments to accomplish their tasks to ensure on time submission. ? Be in charge of MSA, SPC before a project is going into SOP stage to guarantee a safe launch. Control plan owned. ? Work with PE to identify the red rabbit samples for error-proofing devices. ? Deal with customer complaints, leading cross-function team to act quick reaction and resolve quality issues to meet customer satisfaction. ? Register and maintain accounts at customer websites, monitor quality performance at customers, and assess customer scorecards as required frequency. ? Implement product audit & process audit, and be involved Improvement for any variation. ? Facilitate continuous improvements on processes and products reducing quality risks and costs if any. Drive to achieve Zero Defect. ? Utilize expertise and analyze data to support decision making and other functions. ? Provide trainings if needed to related roles about quality standards. ? Quality system maintenance associated with IATF 16949 principles. ? Participate in change management verifying products and processes. ? Coach quality engineers about problem solving and other quality related topics. ? Other tasks that the superior assigns.
Qualifications ? College/ University degree of technical background. ? Minimum 8 years of experience in quality management position and 5 years in automotive industry, ever dealt with customer complaints, especially with Tier 1 or OEMs. ? Certified VDA6.3 and Certified Internal IATF16949 auditors. ? Skilled for 5 AIAG tools. ? Good Excel skills. ? Very good and effective communication skills. ? Ability to communicate in English both oral & written. ? High flexibility, high sense of responsiveness, open mindedness ? Familiar with and interest in educating and developing people, strong spirit of teamwork.