主要工作职责：
This position primarily interfaces with the sales technical support team, serving as a bridge between the front-end sales team and the reliability research/R&D technical team. It ensures the effectiveness of reliability assessments, warranty assessments, and other technical support during the sales process for photovoltaic (PV) modules and related products. Specific responsibilities include:
1. Reviewing reliability technical clauses in contracts based on customer needs and project requirements, ensuring that products meet relevant industry standards and the technical requirements agreed upon by both parties, while simultaneously updating the reliability assessment guidance table on a regular basis.
2. Possessing knowledge of failure modes and failure mechanisms of PV modules, understanding product lifetime prediction models, and being able to conduct product lifetime assessments and analyze and assess special warranty needs based on existing evaluation models. Additionally, assisting in the regular updating and improvement of these evaluation models.
3. Actively engaging in pre-sales/after-sales technical support, soft sales platform support, technical training, and providing technical support for various company-level projects.
4. Managing, tracking, and promoting third-party stringent reliability testing, such as with KiWa PVEL, RETC, etc., to enhance product competitiveness.
5. Managing and publishing reliability reports and technical documentation for new and mass-produced products, ensuring consistency and effectiveness between front-end requirements and back-end implementation.
6. Collecting and analyzing PV market information, understanding industry trends and competitor dynamics, and driving improvements in product competitiveness.
7. Responsible for other tasks related to the company's business as assigned by superiors.
此职位主要对接销售技术支持团队，承担前端销售和可靠性研究/研发技术团队之间的桥梁工作，确保光伏组件及相关产品在销售过程中可靠性评估、质保评估以及其他技术支持的有效性，具体责任如下：
1. 根据客户需求和项目要求，对合同中可靠性技术条款把关，确保产品符合相关行业标准和双方约定的技术要求，同步定期更新可靠性评估指导表；
2. 掌握光伏组件的失效模式、失效机理，具备对光伏组件寿命预测模型的理解，能够基于现有的评估模型进行产品寿命评估和特殊质保需求分析和评估，同步定期协助更新及完善评估模型；
3. 积极开展售前/售后技术支持、软性销售平台支持、技术培训等公司层面各相关项目技术支持；
4. 负责第三方加严可靠性测试管理/跟踪/宣传，提升产品竞争力，如KiWa PVEL，RETC等；
5. 负责新产品/量产品可靠性报告，技术文档的管理及发布，确保前端需求和后端实施的一致性及有效性；
6. 收集和分析光伏市场信息，了解行业动态和竞争对手的情况，推动产品竞争力提升；
7. 负责上级交待的，和公司业务相关的其他任务。
主要能力素质：
1. 教育背景：硕士及以上学历，具备扎实的理论基础，电气工程/物理学/新能源/化学等理工科相关专业。
Education Background: Master's degree or above, with a solid theoretical foundation in Electrical Engineering, Physics, Renewable Energy, Chemistry, or other related science and engineering fields.
2. 技术能力：
a、了解光伏组件的制造工艺，掌握材料与零部件的可靠性测试方法及标准，具备一定的失效分析能力。
Familiarity with photovoltaic (PV) module manufacturing processes, proficiency in material and component reliability testing methods and standard, and a basic understanding of failure analysis.
b、具备数据科学相关知识，熟练掌握主流统计工具，并能够熟练运用至少一种编程语言（如Python）进行数据分析和建模。
Knowledge of data science, with proficiency in mainstream statistical tools, and the ability to use at least one programming language (such as Python) for data analysis and modeling.
c、具备设计和执行实验（DOE）的能力，能够根据需求制定实验方案，并通过实验验证模型优化效果。
Ability to design and execute experiments (DOE), with the capability to develop experimental plans based on project requirements and validate model optimizations through experimentation.
3. 沟通与协作能力：具备较强的沟通协调能力，英语口语熟练，能够有效进行跨部门或跨团队的合作，具有良好的团队协作意识，对技术支持类工作有浓厚兴趣。
Communication and Collaboration Skills: Strong communication and coordination abilities, fluent in spoken English, capable of effective cross-departmental or cross-team collaboration, with a strong sense of teamwork and a keen interest in technical support roles.
4. 个人素质：为人诚实正直，态度积极向上，工作踏实认真，具备创新精神和较强的学习能力，能够在工作中不断进取和提升。
Personal Qualities: Honest and trustworthy, with a positive and proactive attitude, diligent and detail-oriented, demonstrating innovation and a strong capacity for learning, and continuously striving for improvement and excellence in work.