岗位职责：
1. 对接客户计划人员，处理客户订单，根据客户需求安排发货和输入生产需求，跟踪订单交付绩效，准时和客户完成账目核对；
Connecting with customers to dispose orders, plan dispatch and production requirement, track orders and deliveries, check deliveries with customers, on time and correctly check bookings with customers.
2. 负责编制发运计划和生产主计划，协同各部门输出精益的生产计划，满足客户交付；
Be responsible to draw up dispatch plan and production planning with coordination with all departments to output lean production plan to meet customer delivery.
3. 负责需求分析，达成合理的销售运行计划；
Be responsible to analysis demands and draw up monthly and weekly sales plan.
4. 和客户妥善沟通，包括需求异常，订单交付，系统问题，交付产能调查，体系状态更新，产品信息等等；
Properly communicate with customers, including demanding variance, order to delivery, system issues, capacity check, certification status update, products information, etc..
5. 负责产品的交付异常及时处理和协调，对准时交付和客户满意度绩效考核结果负责并分析改善，及时处理客户投诉和反馈，并组织分析和整改；
Be responsible to cooperate with the department of production, planning, purchase import / export and safety for relevant issue resolving for finished goods, responsible for customer satisfaction and OTD performance. Check customer complaints and feedback on time to lead analysis and correction.
6. 负责客户审核，优化计划物流管理体系；
Be responsible for customer audit and improve planning and logistics system and certifications.
7. 支持新项目开发阶段的交付计划，负责新项目的计划系统搭建并按时纳入量产计划及交付体系；
Attend new program development phase deliveries, be responsible for planning structuring and bring it to the sop planning system on time.
8. 负责新合同的物流计划评审和规划，负责客户物流协议的审核；
Be responsible for contract review and logistics agreement review.
9. 负责控制成品库存并达公司指标；
Be responsible to monitor inventory and get the KPI target.
10. 上级安排的其他工作任务；
Any other tasks as and when assigned by the supervisor.
岗位要求:
1.本科及以上学历，物流及管理专业;
Bachelor degree and above in logistics or management.
2. 5年以上计划及订单管理工作经验，汽车行业背景尤佳；
At least 5 years experience in customer planning management, best in Auto.
3. 熟练运用Excel、PPT等常用MS office软件，熟练运用SAP/MRP/ERP系统；
Good command of MS office, such as Excel\PPT. Good skills in SAP/MRP/ERP System.
4. 良好的沟通和谈判技能;
Good communication and negotiation skills.
5. 诚实守信，敬业专业，高效执行，结果导向;
Be honest and trustworthy, hard work and professional, efficient execution, result oriented.