Profile
61 At least 5 years of professional experience in the IT sector
61 Very good knowledge of IT infrastructure (WAN, LAN, WLAN, firewall and switches), preferably with Cisco hardware
61 Good knowledge of Windows environments and Microsoft 365
61 Knowledge of working with virtual servers (VMware)
61 Experience in working with databases (preferably Oracle)
61 Experience in working with foreign companies
61 Very independent way of working
61 Very good written and spoken English skills are essential for communication with central IT in Germany
61 Willingness to travel (for training at the German headquarters and user support in Shanghai)

Tasks
61 Holistic support and operation of the IT infrastructure (Windows clients & servers, networks, security, Active Directory, M365 system landscape, telecommunications systems, etc.)
61 Ensuring trouble-free IT operations and compliance with IT security requirements
61 Installation and configuration of workstation systems and notebooks including mobile device management
61 IT Service Desk
61 Support with all applications from standard, such as MS Office package, to special programs and tools
61 Coordinating support for the rollout of SAP and MES as an interface to central IT (overview provided as part of induction)