Sales 销售 Deals directly and effectively with the most important clients. 直接并高效地处理与重要客户相关的事宜。 Reflects the corporate image in terms of grooming, language and behaviors and ensures that the Staff is also aligned. 确保自身及员工符合公司关于仪容仪表、言语及行为的要求，体现公司形 象。 Guarantees excellent customer welcome and supervises sales to ensure customer satisfaction and that the qualitative standards required by our brand are maintained. 确保在迎宾时提供优质的服务，指导销售人员保证客户满意度，达到品牌所要求 的质量标准。 Guarantees efficient management and problem solving for all sensitive cases and for any claims which may happen during the Sales process. 确保管理的有效性，妥善解决所有在销售过程中可能发生的敏感事件和投诉。 Store Staff 店铺员工 Supports the HR Department and the Area Manager in the Store Staff scouting and selection process. 支持人事部与区域经理搜寻与甄选店铺员工。 Build the team coordinating its activities in order to make sure that each team member is always motivated and competent. 构建团队并协调活动，确保每个团队成员都是积极且具备该职位要求的能力水平。 Thanks to his/her knowledge of Corporate values and guidelines and by showing a significant commitment to the Company, he/she is a role model for the Staff. 他/她作为员工的榜样，清楚地了解企业价值观与指导方针，并对公司表现出强烈 的组织承诺感。 Ensures professional growth and training of the staff, by constantly stimulating them. 通过持续的激励和培训以确保员工专业素养的提升。 Defines quantitative and qualitative objectives and ensures they are achieved by analysing results, verifying monthly activities and setting up yearly assessments. 制定定性定量的指标，并通过分析业绩、月度活动评估及年度评估等方式确保指标的达成。 Keeps staff informed at all times regarding Store performance. 实时与员工沟通店铺绩效。 Makes sure that internal procedures are followed. 确保遵守内部工作流程。 Deals with administration and accounting responsibilities. 承担行政管理及财务责任。 Applies all the necessary measures to ensure the safety of both Personnel and customers. 采取一切必要措施以保障员工及顾客安全。 Product 产品 Knows market trends and main competitors. 了解市场趋势与主要竞争对手。 Has a full knowledge of merchandise in all the product’s categories. 对所有类别的产品有全面的认识与了解。 Liaises with Retail Merchandisers, providing suggestions on the best merchandise mix for his/hew market. 与零售采购专员保持沟通，针对该店铺在市场上最畅销的货品提出建议。 Provides timely and useful feedback on product to Retail Merchandiser. 针对产品，向零售采购专员提出及时、有效的反馈。 Visual 视觉陈列 Ensures that the Store windows are always in good order and prepares product display strictly complying with the Company guidelines. 确保店铺橱窗符合公司要求，严格按照公司指引进行货品陈列。 Ensures that the Store image and product care are in line with corporate standards and that the Staff is made to feel responsible as well to maintain these standards. 确保店铺形象及货品护理符合公司标准，确保员工对维护该标准具有责任感。 Stockroom 库房 Monitors stocks, making sure that they are in line with the Store’s sales potential 监管仓库库存，并确保库存与店铺销售趋势相一致。 Optimises stockroom management in order to make sure that stocks are stored as efficiently as possible to ease the sales, in collaboration with the Store Operations. 优化库房管理，通过与店铺运营部门的合作以确保库存管理尽可能有效的支持销售。 Reporting 汇报 Produces and analyses the main reports on Sales, product, staff performance, CRM and stockroom.. 制作并分析销售、货品、员工绩效、客户关系管理和库房的主要报告。
