1)Serve and manage customers Setup and keep strategic relationships with key decision makers (KDM) Sell the values Responsible all sales operations,02ensuring02 all02are02executed02efficiently02and02effectively. Managing02own02portfolio02of02customers,02ensuring02their02satisfaction(CSI) and to02achieving02sales02targets
2)Increase sales and profitability in currently accounts Responsible to increase market share and implement new service solution Negotiate02contracts,02manage02budgets02and02ensure02that02sales02targets02and02profit02margins02are02met02or02exceeded.
3)Improve operational efficiency Use CRM , AI and PBI tools to manage interactions and data efficiently Implement customers management/plan Provide and follow up quotation on timely basis Process customer orders and follow up on backorders if any Process customer’s sample request and submit FA reports on timely basis Handling customer’s forecast ,SKA & EOI Work with inter-department to solve problems With SFL to update SmartBin data With QA on BQS CMEC With Finance on new customer code, credit issues, price, contract
Minimum 5 years of working experience in a sales or account management role, preferably in MNC Prefer 2 years of working experience in fasteners/components parts sales
Strong communication and interpersonal skills, with02the02ability02to02build02and02maintain02relationships02at02all02levels. Strong problem-solving skills and the ability to work inpendendent.
Good knowledge in Microsoft Office. Familiarity with CRM systems and sales tool.