Job Description:
1.May focus on repair or refurbishment of complex instruments/systems/solutions in an Agilent Field Service Center
2.Remote support customers' queries on technical/non-technical questions
3.Execute routine and non-routine tests, troubleshooting, repair, and quality verification on Agilent instruments with limited technical support in an ambiguous environment
4.Interprets complex test results requiring an in-depth technical background with limited documentation
5.Lead the engineering team to design tools and improve work efficiency
6.Provides feedback on defects and/or quality of tests to Product Line engineering
7.Communicates technical problems and resolutions at different levels of the organization

Job Qualification:
1.Master’s degree with Chemical or Electrical Background
2.Strong knowledge and familiar with LC products
3.GC/GCMS/LCMS knowledge preferred
4.Excellent Communication skills both in Chinese & English
5.Able to handle difficult situations by managing objections through effective negotiation and mediation and solving the problems effectively
6.Focus, teamwork and able to work under pressure