Main Purpose: This position oversees the full lifecycle management of Sales qualification certificates and authorizations issued to dealers and clients, including collaborating with Sales teams, guiding them on proper template usage, facilitating approval processes, resolving issuance issues, maintaining records, and conducting random checks to verify authorization authenticity.
Accountability: 1. Authorization Template and Process Management 61 Classify and archive authorization templates under the guidance of Legal department. 61 Update authorization templates (e.g., adding new brands, updating logos) under the guidance of Legal department. 61 Provide Sales teams with the correct authorization templates based on specific business requirements. 61 Archive and manage the company’s authorization processes. 61 Update and maintain authorization procedures. 61 Provide Sales teams with guidance on authorization processes.
2. Understanding Business Requirements 61 Gather basic project information (e.g., authorizee name, cooperation details, project timeline, project specifics). 61 Verify project background materials (e.g., bidding documents, publicly available project information). 61 Check if pre-approval documents for authorization (e.g., signed RCD commitment letters) are complete and if content matches (e.g., platform name, store name, company name, authorization period). 61 Confirm if pre-approval business approvals (e.g., GTMM/Division Head approvals) are completed as per the process.
3. Authorization Completion, Modification, and Process Guidance 61 Guide Sales teams in correctly completing and modifying business details in authorizations. 61 Review business details filled by Sales teams (e.g., authorization scope necessity, alignment with business background, format, and text accuracy). 61 Identify and report business issues in authorizations (e.g., cross-regional/cross-channel, exclusivity, multiple RCDs in the same project) to relevant departments. 61 Identify potential compliance risks and consult with the Compliance team. 61 Identify potential Legal risks and consult with the Legal department.
4. Database Management and Maintenance 61 Establish and maintain an authorization database, responsible for archiving scanned documents. 61 Use the database to check for conflicting authorizations before issuing authorization certificates. 61 Query database information to provide scanned authorization documents as per business needs. 61 Provide multi-dimensional authorization statistics based on business requirements. 61 For RCDs and customers ending cooperation, query the database and assist sales in retrieving all unexpired original authorization certificates.
5. Authorization Verification 61 Proactively audit authorization information displayed on platforms/customers to verify authenticity. 61 Notify platforms and customers of unauthorized or false authorizations. 61 Respond to customer inquiries regarding authorization authenticity.
6. Training and Q&A Support 61 Provide training on authorization processes for Sales teams. 61 Answer Sales teams’ questions about authorization content and processes. 61 Receive training on authorization processes from other functions (e.g., Legal, Compliance). 61 Consult other functions on authorization content and process-related matters.
Requirements: 61 Bachelor’s degree, major in Law preferred, with experience in service centers or FMCG companies strongly preferred . 61 Proficiency in basic Microsoft applications (Excel, Word, PowerPoint, Outlook and others). 61 Ability to read and write in English (essential), speaking (preferred) and fluency in Mandarin. 61 Strong written and verbal communication skills, with the ability to articulate ideas clearly across teams. 61 Ability to navigate complex business contexts and respond promptly to stakeholder requests. 61 Proven ability to identify root causes, mitigate risks, and drive solutions in dynamic environments. 61 Excellent organizational skills to manage multiple priorities effectively and meet deadlines. 61 High level of precision and accuracy in work to ensure quality and minimize errors.
