Objectives: 岗位概览
In charge of all the Inside Sales issues.
负责所有内部销售业务事宜
Role & Responsibilities:
1. Use the customer sales management system and other relevant information to sell existing
customers by telephone or network to win new business.
利用客户销售管理系统及其他相关信息，通过电话或网络方式对已有客户进行销售并赢取新业务。
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2. To collect and analyze the market information, screen potential new customers in the market and establish cooperative relations.
通过对市场信息的收集和分析，在市场上筛选潜在新客户并建立合作关系。。
3. To make targeted development ideas for customers by establish and maintain customer files.
建立并维护客户档案并对客户做出有针对性的发展方案。
4. Focus on the collection of goods by sea and air, and improve the LCL and FCL business volume of existing customers.
专注于海空运的揽货，提升现有客户的拼箱与整箱业务量。
5.？Handle customer complaints and solve repeated customer complaints.
处理客户投诉，解决重复出现的客诉。
6.？Maintain a good cooperative relationship with other department teams to ensure the smooth progress of business.
与其他部门团队形成良好合作关系，确保业务能顺利推进。
7.？To expand Trade Lane, increase the business volume of existing routes, improve market share and sell other products to customers (e.g. LCL, FCL, railway transportation, CFS).
拓展航线，增加现有航线业务量，提升市场份额而向客户销售其他产品（例如，拼箱、整箱、铁路运输、集装箱货运站服务）。
8.？Regularly summarize and review the data, summarize the work to the boss and formulate the next action plan.
定期作数据汇总和回顾，向上司总结工作并制定下一步行动计划。
9.？Help outside sales team identify and confirm sales leads.
帮助外部销售团队识别和确认销售线索。
Job Skills and Competencies for this position：
1. College degree or above, major in international trade, shipping, freight forwarding and customs declaration or related logistics management preferred.
大专或以上学历，国际贸易、航运、货代与报关等物流相关专业优先。
2. Minimum 1-2 years sales experience, familiar with logistics, freight forwarding / telemarketing is preferred.
至少一到二年销售经验，熟悉物流货代/电话销售优先考虑。
3.？Knowledge of LCL industry, familiar with operation processes, trade lane and shipping market.
了解货运行业拼箱业务，熟悉运营流程、贸易通道和航运市场。
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4.？Good written and communication skills in English，CET-4 preferred.
良好的英语书写和沟通能力，英语四级优先。
5. Proficient in Windows operating system and Office software。
熟练使用Windows操作系统及Office软件。