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保养催收专员
6.5-7千
人 · 大专 · 3年及以上工作经验 · 性别不限2024/11/19发布
五险一金绩效奖金交通补贴餐饮补贴补充医疗保险节日福利生日福利

民族路188号环球金融中心31-1

公司信息
迅达(中国)电梯有限公司

外资(欧美)/10000人以上

该公司所有职位
职位描述
职位目标
Drive collection of Branch service business, improve cash flow and control business risk.
推动分公司保养业务回款,提高现金流,控制业务风险。

- Visit Customer Office / Sites for collecting money, prepare customer visit plan for the week and share with CCBP,
拜访客户(办公室/项目现场)进行催收, 制定客户拜访计划并提交信控经理;

Make Phone Call / follow up / reminder calls to customers for collections, prepare follow up calls list for the day with customers and stakeholders and share with CCBP,
通过电话提醒、跟进客户付款,制定当日电话跟进清单并提交信控;

Reconciliation with Customer Statement of Account, follow up the invoice submitting and receiving,
与客户核对账目,跟进发票递送及签收情况;

- Update manager on status of various open collections and send report, attend Weekly Branch AR Drumbeat,
更新未付款项状态并形成报告, 参加分公司每周收款回顾会;

- Work Closely with FO Stakeholders by updating them on the commitment of the customer and also seeking help and advice on next course of action,
与FO相关者紧密合作,更新客户付款承诺,就下一步行动计划寻求帮助和支持;

- Prepare a weekly / monthly plan along with CCBP for collection management,
与信控经理共同准备周/月催收计划;

Critical Ability, Skill and Knowledge 关键能力、技能和知识
(By referring Schindler Competency, identify necessary ability, skill and knowledge
参考迅达素质,确定必要的关键能力、技能和知识)
- Good team player with good interpersonal skills and sense of responsibility, be able to work independently and under pressure,
具有良好的团队合作精神,具有良好的人际交往能力和责任心,能独立工作,能承受压力;

- Smart / Sweet Talker with effective written and oral communication, good negotiating skills,
优秀的书面及口头沟通能力, 良好的谈判技巧;

- Should be polite but firm, strong values mainly ethics, persuasive and does not give up easily,
礼貌而坚定,强有力的价值观,尤其是道德观,有说服力,并不轻言放弃

- Understands debits and credits and can read & reconcile statement of accounts, has basic working experience in ERPs
了解借、贷项,并制作对账单, 具备企业管理系统的操作经验

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