General Responsibilities 主要工作职责 Identify and develop new business opportunities to achieve sales growth. 识别和开发新的商业机会以实现销售业绩增长。 Maintain and strengthen relationships with assigned existing accounts to ensure customer retention and business growth. 维持并加强与现有销售客户的关系,保证现有客户的维系和保留。 Reach new and existing business sales KPIs and budget guidelines from the company. 达到公司新的和现有的业务销售关键绩效指标和预算目标。 Constantly update CRM (Customer Relationship Management) system (Microsoft Dynamics) 及时更新CRM(客户关系管理)系统(Microsoft Dynamics)
Detailed Responsibilities 具体工作职责 New Business Development: Research and identify new business opportunities, including new markets, growth areas, trends, customers, products and services. 新业务开发:研究和识别新的商业机会,包括新市场、增长领域、趋势、客户、产品和服务。 Continuously build up a strong sales pipeline using (MSD) to meet sales growth and KPIs guided from the company. 使用Microsoft Dynamics (MSD) 不断建立强大的销售机会并加以管理,以实现公司指导的销售增长预期指标和各项考核指标。 Engage in cold calling and customer engagement to increase leads and potential sales contacts. 投身于电话销售、参加同行和物流相关的展会以增加销售机会和潜在的客户联系方式。 Customer Retention: Develop and implement customer retention to ensure a high level of customer satisfaction. 客户维系和保留:开发并维系好现有客户以确保高水平的客户满意度。 Act as the primary commercial point of contact for assigned accounts, addressing any issues or concerns and ensuring they receive high-quality service in close collaboration with operations internally. 作为销售客户的主要业务联系人,帮助解决客户问题或疑虑,确保客户和我们操作部门间能密切合作并获得高质量客户服务。 Business Expansion: Analyze assigned existing accounts to identify opportunities for upselling and cross-selling. 业务扩展:分析现有客户以确定追加销售和交叉销售的机会。 Work closely with the product teams to tailor offerings to meet the accounts needs and capitalize on expansion opportunities. 与产品团队密切合作,通过为客户提供定制产品以满足客户需求同时扩大业务合作机会。 Collaboration and Networking: Collaborate with internal teams; including marketing, tender, products, branch and The Red Carpet Service team to align on business strategies and goals. 协作和网络:与内部团队协作; 包括营销、招标、产品、分公司和红地毯服务团队,确立一致的业务战略和目标。
Qualifications College graduate, major in related is preferable. 大专以上学历,物流相关专业优先考虑。 1-3 years working experience in global forwarders, with 1 year or above sales experience. 1-3年或以上全球性货代公司工作经验,至少从事一年以上销售岗位。 Knowledge of ocean and air product, both import and export. 熟知空海运费产品及进出口流程。 Familiar with MS office. 熟练掌握办公软件。 Good English in reading and writing. 良好的英语读写能力。 Building Relationships:Interacting with People; Establishing Rapport; Impressing People. 善于建立客户关系:善于与人建立良好的,和睦的关系,并建立良好的印象。 Showing Resilience:Conveying Self-Confidence; Showing Composure; Resolving Conflict. 意志坚韧,抗压性强:自信,冷静,善于解决问题。 Processing Details:Meeting Timescales; Checking Things; Following Procedures. 善于处理工作细节:根据要求完成进度,核查工作,遵守流程。 Driving Success:Taking Action; Seizing Opportunities; Pursuing Goals. 成功导向:执行力强,善于抓住机会,追求成果。 Good email replying manner, which shall be timely and efficiently. 具有良好的邮件礼仪,做到及时高效的回复。 Able to deal with daily job under pressure and emergency. 具备在压力和紧急情况下完成日常工作的能力。