Job Description
Job Contents:
Answer phone calls for facilities management related issues and raise work order in Corrigo system
Coordinate between client and onsite team as per any schedule, chase-up, urgent requests etc.
Service regions are Great China (Mainland, HK , ***), Japan and South Korea
Service languages are primarily Mandarin. And very few are Japanese and Korean
24 x 7 supporting and need to cover baby night and full night shift based on monthly roster schedule
Requirements:
Bachelor degree is a must
Japanese N2 certificate is a must
Proficient in Japanese and Korean verbal communication , especially the use of honorifics. Chinese Korean is preferred.
Basic English reading skill