工作内容：
We are looking for a highly skilled IT Helpdesk Japanese User Support Representative to join our team. The ideal candidate should have Japanese fluency(N1), basic English, and excellent communication skills in both Japanese and Mandarin.

职位要求：
- Japanese fluency in writing, speaking, and listening
- English fluency in writing and reading
- Proven experience in providing IT helpdesk remote support
- Ability to work flexible hours, including night shifts
- Strong problem-solving skills
- Excellent attention to detail