13You Role 13You will focus on developing + diversifying business in line with financial + volume targets. You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives.
13You Responsibilities - To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals. - To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business Development teams, including pricing decisions. - To monitor competition by gathering current marketplace information on pricing + products. - To report customer feedback to the CCL team, supporting resolutions as required. - To align with CCL colleagues when onboarding new customers. - To maintain + update the most relevant customer information in internal systems. - To regularly review customer portfolios with the CCL Managers + team. - To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.
Your Skills and Experiences - Your strong focus on customer + stakeholder relationships along with your strong time management will be key to your success. - You have been selected for this role because of your knowledge across our operations + because you possess the key attributes we are looking for.