RESPONSIBILITIES 1、Offer consultation services from both call and e-mails. 提供电话/电邮的咨询服务 2、Provide price quotations, register the information of samples according to the information received and answer any queries clients may have 提供报价,订单信息注册/录入以及解答客户疑问 3、Work with different department to make sure all orders are completed on time, and clients are kept up to date on the status of their order; 各部门协调合作,确保订单按时完成,并确保客户及时了解订单状态 4、Handle ad-hoc assignment as required and finish other tasks assigned by manager/leader on time and meet requirements 处理临时分配的工作,按时按要求完成经理/负责人安排的其他工作
EDUCATION / EXPERIENCE / SKILLS 1、College degree or above in any discipline (though Science, Engineering, or another technical discipline will be a plus),customer service experience in testing industry is preferred 大专及以上,专业不限(科学,工程或其他技术性学科优先考虑),有检测行业客服经验优先 2、Good command of writing English, CET 4 or above 具有良好的英语口语和书写能力,英语4级或以上 3、Good communication skills and language competence; 具有良好的沟通和语言表达能力 4、Self-initiated, independent and a good team player. 主动、独立、有良好的团队合作精神