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高级客户服务代表
8千-1.2万·13薪
人 · 本科 · 3-4年工作经验 · 性别不限2024/11/08发布
五险一金专业培训绩效奖金年终奖金定期体检餐饮补贴周末双休商业保险开放文化10天年假起

石碣镇桔洲第三工业区铭华路19号,莫仕二厂

公司信息
东莞莫仕连接器有限公司

外资(欧美)/1000-5000人

该公司所有职位
职位描述
REQUIRENMENTS:
1.Bachelor’s degree.
2.At least 3 years similar working experience.
3.Fluent oral English, good listening, reading and writing skills.
4.ERP application; Good excel application skills and data analysis skills.
5.Good communication skills.
6.Sense of urgency; accountability; strong learning ability, strong ability to work under pressure, careful ,patient and proactive & positive.


DUTIES & RESPONSIBILITIES:
1.New order review.
2.Customer Web portal information share and maintain.
3.The third-party customer master data maintain.
4.Daily demand analysis & delivery schedule confirmation.
5.Arrange shipment according to inventory, customer requested date and shipping mode. Shipment tracing. Assist to manage returnable package with warehouse & customer.
6.Reply customers inquires timely and no complain from customer.
7.NPI order management & Shipment arrangement.
8.New business mode WI set-up for handling end customer
9.Cooperate with customer audit and training requirements.
10.Work with PM & cross function about the readiness of the new project. Relevant testing in R3Q for the new business mode
11.Follow up RMA/RGA, closely work with QA, WH, customs & Planner about RGA following up.
12.Payment supporting.

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