Responsibilities:
- Provide effective leadership and guidance to all Quality Teams in China, ensuring strict adherence to the organization's quality standards and compliance protocols.
- Analyze monthly end customer claim list and feed back to all quality team for quality improvement.
- Conduct quality meetings with office quality teams to identify quality issues and take immediate actions to address the issues when needed.
- Follows customer guideline and working with Quality teams on the customer’s changes and ensuring all updates to be fully compliance and continuous improvement of our product development.
- Identify process and product weaknesses through cross reference between customer claims and final inspection defects & initiate QAs to work on continuous improvement at the process.
- Work closely with the Central Quality Team on quality improvement activities and new requirements.

Requirements:
- Degree in, Engineering, Quality Management or with relevant qualification or work experiences
- Quality management role of at least 10 years
- Possess knowledge in related industry knowledge (Furniture materials/Building material).
- Good understanding of industrial standards(furniture: EN, BS, ASTM and AS/ Building)
Good to have:
- Knowledge of Forest Stewardship Council (FSC)
- Knowledge on REACH chemical requirement
- Certification in Statistical tools
- ISO 9001-2015 Internal Auditor Certification
- Good people management skills,positive mindset and desire to learn
- Great communication and interpersonal skills, both internally and externally
- Strong project management skills with a result driven approach
- Analytical skills with a sound business judgement, solution-oriented and good problem-solving skills proactive, commercial mindset and a proactive service minded attitude to create solutions
- Proficient in Microsoft office-Word, Excel, PowerPoint & systems
- Strong verbal and written English and local language