Provide technical support on footwear product development Provide internal training on product safety and compliance areas Provide technical advice and support to factories, customers, Merchandising staff and technical team members Identify customer requirements based on their design concepts, sketches and photos Review customers’ sketches and descriptions and decide if the potential issues with production in terms of measurement, size clarifications and adjustments etc. Explain customers’ requirements and comments to factories Review customers’ comments, determine feasibility and possible impact Review and approve samples to ensure that they meet product specifications Review and identify issues on samples, such as style, construction, workmanship and quality, measurement Provide technical control, including customer requirements and standards, to ensure customer standards and quality are maintained Meet with factories to review customers’ comments and go through the sampling procedures Discuss work progress and difficulties encountered with Merchandisers Run high volume copy machines and performs binding and finishing work Ensure convenience copiers are working properly, checking for quality via daily inspections Maintain records for management reports and inventories of supplies needed Distribute office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required Calculate charges for jobs performed and maintains some billing logs Create and implement job specific programming, database and graphics for various highly complex systems Perform other duties as assigned by management69
Requirements Diploma or Degree in related disciplines is preferred Minimum 10 years' relevant experience Strong product and material knowledge in footwear Able to work under pressure, result oriented, good communication skills, self-motivated, responsive and detail minded Ability to build strong relationships with the team, communicate effectively with internal and external parties Strong problem solving skills Able to manage multiple tasks environment Good command of written and spoken English, and Mandarin Literate in Microsoft office programs. Diploma or Degree in related disciplines is preferred Minimum 10 years' relevant experience Strong product and material knowledge in footwear Able to work under pressure, result oriented, good communication skills, self-motivated, responsive and detail minded Ability to build strong relationships with the team, communicate effectively with internal and external parties Strong problem solving skills Able to manage multiple tasks environment Good command of written and spoken English, and Mandarin Literate in Microsoft office programs. Frequent travel is required.