Job Responsibility 1. Analyze and improve quality issues raised by customers and assists Customer Care in providing reliable solutions. 2. Develop and update inspection guidance documents such as product quality control plan. 3. Monitor and ensure the validation of process and finished products. 4. Use quality assurance technology and skills to assist production department to solve quality problems of finished and semi-finished products, to achieve rapid response and timely handling of problems. 5. Assess Mock-Up risk, take preventive measures in the process to effectively reduce and eliminate defectives, and improve the process pass rate. 6. Maintain continuous communication with SQE and ME on defective material issues to promote supplier quality improvement; 7. Assist in the implementation of quality system and process audits as scheduled and follow up improvement actions. 【工作职责】 1.分析和改进客户提出的质量问题,并协助客户服务部提供可靠的解决方案。 2.制定和更新产品质量控制计划等检验指导文件。 3.监控并确保过程和成品的验证。 4.利用质量保证技术和技能协助生产部门解决成品和半成品的质量问题,实现问题的快速响应和及时处理。 5.评估实体模型风险,在过程中采取预防措施,有效减少和消除缺陷,提高过程合格率。 6.就有缺陷的材料问题与SQE和ME保持持续沟通,以促进供应商质量改进; 7.协助按计划实施质量体系和过程审核,并跟进改进措施。
Job Requirements: 1. Bachelor’s degree or above in Mechanical Manufacturing. 5+ years of experience in Quality Engineering related positions; 2. Familiar with PPAP, FMEA, CP, CPK, MSA, QSA, QPA, 8D and other quality tools; 3. CQE experience is preferred; 4. Good command of English. Strong oral and written communication skills with the ability to clearly communicate complex technical information and ideas to senior management or customers; 5. Excellent multi-functional management skills. Ability to deal with employees at all levels within the organization and demonstrate solid relationship building skills; 6. Must have skills in communicating and negotiating with internal and external departments. 【职位要求】 1.机械制造相关专业本科以上学历,5年以上质量工程相关工作经验; 2.熟悉PPAP、FMEA、CP、CPK、MSA、QSA、QPA、8D等质量工具; 3.有CQE工作经验者优先,有办公家具行业经验优先; 4.英语熟练。较强的口头和书面沟通能力,能够清晰地向高级管理层或客户传达复杂的技术信息和想法; 5.优秀的多功能管理技能。能够与组织内各级员工打交道,并展示出扎实的建立关系的技能; 6.必须具备与内部和外部部门沟通和谈判的技能。