Responsibilities:
1.responsible for handling customer complaints, 8D report writing.
2.use quality management tools (QC techniques, FMEA, etc.) to carry out statistical analysis and treatment of product quality problems.
3.Responsible for following up the corrective and preventive measures taken to confirm their effectiveness.
4.Implement customer complaint product quality improvement measures into the corresponding quality inspection standards.
5.responsible for collecting the company's major customer complaints, implement the improvement of the factory, and change the corresponding internal standardization operations.
6.familiar with the product quality requirements of key customers.
7.Other work arranged by superiors.
Requirements:
1.Bachelor’s degree or above, major in electronics, machinery, materials, chemical engineering, etc.
2.more than 7 years of quality management and customer complaint experience in electronics factory, semiconductor and optical communication industry.
3.familiar with ISO system, with process quality management experience; Familiar with quality statistics theory and practical application; 8D Improve reporting methods and skills.
4.office software proficiency, English CET-4 or above, excellent English writing, good oral expression skills.
5.strong ability to independently analyze problems and internal and external communication skills; Good judgment and decision-making ability, planning and execution ability; Have a good team spirit, strong sense of collective honor.