Key task: 1.Ensures that quality relevant customer requirements are met, this includes corrective and preventive actions 2.Realizes the quality planning as defined in the PDP 3.Maintains all relevant quality documents (e.g. control plans, process FMEA's, process flow charts, work instructions) 4.Monitors and maintains customer portals and customer scorecards regarding BENTELER performance 5.Supports the continuous improvement of series production with respect to quality topics (e.g. reverse FMEA; A3 PPS)6.Implements quality best practices and initiatives 6.Creates and provides part and process stability analyses (e.g. trend charts) to continuously improve processes and parts 7.Manages non-conforming material and products (e.g. identification, quarantine area administration) 8. Manages customer complaints and 8D reports in SAP 9.Supports and steers the failure analysis in case of quality problems and customer complaints 10.Organizes and supports external sortings at customers as well as internal sortings and extraordinary controls 11.Coordinates and monitors firewalls, quality gates, clean points 12.Supports at customer visits, escalation / de-escalation meetings Skill requirements: 1.the capability to communicate/influence at diffent department. 2. Familiarity with personal computing software (i.e. Ms word, ms excel,ms powerpoint.). 3. Writen and reading skill of English.