RESPONSIBILITY - Review and check for completeness of CDD information and supporting documentation for approval - End to End ownership of Request for Information (RFI) cases and pro-actively manage the progress to completion status. - Act as the focal point for CDD information clarification among RM, customers, CDD operations and Compliance. Client contact for RFI is needed, especially for clients not managed by RM. - Reduce the RM involvement on non-client contact step, if applicable in operational components of the CDD process as much as possible - Comply with regulatory, Group and the Bank’s requirements for CDD review - Participate in CDD related process reviews for individual clients with an aim to comply with regulatory or policy changes, as well as to improve customer experience and service turnaround time - Performing research, assess in strict compliance with all internal and external Know Your Customer regulations and policies with ongoing review - Protect the Bank's reputation by knowing the customer, monitoring suspicious behaviour, and taking appropriate action in compliance with established policy and guideline - Follow and comply with AML/CDD policies and procedures on CDD review of a full range of financial products which including cash management, trade, treasury, investment, insurance, loan etc. To comply with regulated activities of Relevant Individuals under SFO and Technical Representative under HKFI where applicable IDEAL CANDIDATE - Bachelor’s Degree holder with good English reading, writing and speaking abilities. - Strong analytical skills and the ability to analyse information from multiple sources, and use it to form well-reasoned, coherent and evidenced recommendations. - An inquisitive mind that will ask the right questions to fully understand the risk posed in each individual case. - Good knowledge of banking products and support structures strong written and verbal communication skills; general operational knowledge. - Good knowledge of regulations relating to Financial Crime Risk, as well as knowledge of the HKMA regulations and legislation on AML/CTF and sanctions will be an advantage. - Capability to manage multiple tasks, be client centric, mindful on repeated reviews and able to balance between AML risk and client concern when performing the RFI - Fluent Cantonese speaking. Oral English communication is required. 【福利待遇Benefits】 1. 薪酬制度:基本工资、年终金、加班费/调休、年度调薪、试用期全额工资; 2. 福利保障:五险一金、补充性商业医疗保险、免费年度体检、高温津贴、节日福利; 3. 假期待遇:周末双休。除享有国家法定节假日外,还拥有至少12天带薪年假、15天带薪病假、3天志愿者假、婚假、产假以及陪产假、哺乳假、育儿假、独生子女陪护假等; 4. 弹性福利:商业医疗保险套餐可升级,根据业务安排可以居家办公; 5. 职业发展:线上线下培训,外部培训经费,内部转岗及晋升机会; 6. 工作环境:办公环境舒适,免费咖啡无限畅饮,食堂、休息区等; 7. 交通安排:紧邻3号线林和西地铁站,以及天河体育中心,交通饮食便利。