Responsibilities：
As an Implementation Consultant you will be responsible for the following:
* Perform scoping workshops and production of associated scope documentation.
* Assist in customer server set up and configuration utilising the appropriate Cimteq by UL Solutions template installation database.
* Produce training material and perform training workshops.
* Provide technical input to customer ERP Integration discussions in conjunction with utilising the Cimteq by UL Solutions Standard API Integration solution.
* Assisting customers to implement the Cimteq by UL Solutions product suite.
* Completion of Implementation activities in line with the agreed timescales, deadlines, and business KPI’s.
* Adhering to best practices used within the Implementations team.
* Ticket management within the support team and responsible for meeting all customer SLA’s
* Day to day you will be a working member of the Implementation/support team which includes, scoping, training, and supporting customer implementations throughout the implementation period. You will also be resolving customer issues and problems in an agreed timeframe.
* You will have customer facing experience, interacting with customers as required.


Qualifications：
* Technical background with a good degree in IT, Engineering, Physics,
* Chemistry, Maths, or equivalent experience.
* Exposure to a high-pressure working environment.
* Excellent analytical and problem-solving skills.
* Ability to work closely and develop professional relationships with customers.
* Excellent communication and interpersonal skills.
* Enthusiasm, commitment, motivated self-starter, and team player.
* Take ownership of customer implementation issues reported and see problems through to resolution.
* Proven working experience in implementation of software solutions.
* Knowledge of the cable and wire industry (Desirable).
* Knowledge of software and application design and architecture.
* Knowledge of relational database principles and SQL language.
* Knowledge of Web based programming technologies, e.g. HTML, JavaScript, jQuery, XML.
* An understanding of programming techniques and practices.
* An understanding of electronic/electrical engineering (Desirable).