1、负责餐厅的日常运营管理; 2、负责餐厅销售业绩,优化管理收益、控制各项成本以及其他可控制费用; 3、负责餐厅的培训,督促执行高标准的服务礼仪标准; 4、妥善处理顾客投诉,确保顾客满意度; 5、处理餐厅的外部公共关系,维护良好的品牌形象; 6、妥善处理员工关系,善于发现和激励优秀员工,有效推进人才的梯队建设; 7、上级安排的其他工作。 任职要求: 1、大专以上学历,35-48岁,星级酒店或餐厅同等岗位12-15年以上工作经验者优先; 2、熟悉西餐厅的运作及经营; 3、良好的沟通协调能力、执行力和领导力; 4、有较强的管理能力和责任心; 5、必须能够安排和管理一个大约100人的餐厅团队; 6、英语口语流利,熟练操作办公软件。 1.Responsible for the daily operation management of the restaurant; 2. Responsible for the restaurant's sales performance, optimizing management revenue, controlling various costs and other controllable expenses; 3. Responsible for the training of the restaurant, supervising the execution of high standards of service etiquette; 4. Properly handle customer complaints to ensure customer satisfaction; 5. Handle the restaurant's external public relations and maintain a good brand image; 6. Properly handle employee relations, be good at discovering and motivating outstanding employees, and effectively promote the construction of a talent pipeline; 7. Other tasks assigned by superiors. Job requirements: 7.1. College degree or above, aged 35-48, with 12-15 years of work experience in a similar position in a star-rated hotel or restaurant preferred; 7.2. Familiar with the operation and management of Western restaurants; 7.3. Good communication and coordination skills, execution ability, and leadership; 7.4. Strong management ability and sense of responsibility; 7.5. Must be able to arrange and manage a restaurant team of about 100 people; 7.6. Fluent in spoken English and proficient in office software.