岗位职责:
The Non Financial Risk Utility plays an important role in enabling the bank to operate within its risk appetite, by ensuring efficient and effective risk and control management.

The NFR achieves this by providing operational risk and control expertise, conducting high quality reviews of the bank's control environment, conducting end to end control assurance reviews on key controls, maintaining robust risk governance focused on material risk and issues, and evolving a culture of continuous and consistent risk management.

1. The In-Country Client Selection Exit Management (CSEM) will be responsible for obtaining all required customer information as part of the Build The Case stage of the exit process. They will coordinate with other stakeholders (including branch, Compliance, Legal, Customer Experience Team & cross border teams) to ensure a complete relationship view on the customer is provided. They will be responsible for ensuring appropriate and adequate information is gathered for submission to In-Country Client Selection Committee (CSC).
2. Deliver a global client exit policy and process which can be implemented in a sustainable and consistent global manner across all of HSBC.
3. Receiving, logging and tracking incoming triggered cases.
4. Analysing the triggered cases to ensure the validity of the trigger.
5. Assist to manage triggered cases inputting findings into the Case Management tool (UCM-CS)
6. Support of the team in conducting the product searches and reaching out to product areas to determine the extent of the customer’s relationship with the bank when required.
7. Identifying the connected parties of the triggered customers to provide a complete overview to the CSC for decision-making.
8. Identifying the complexities and constraints to exit customers at a product level (that will include identifying if the customer is a Potential Vulnerable Customer).
9. Conduct customer searches using the tool provided (Customer Footprint) to identify any cross border and cross line of business relationship.
10. Assist in ensuring cases flow through the exit management process in line with SLAs and timelines outlined in the Guidebook.
11. Perform the execution stage of all exit or restrict activity, which should be carried out as per CSC instruction.
12. Facilitate local execution of Quality Control and Quality Assurance results along with associated remediation.
13. Facilitate local execution of the process in an operationally effective manner using automated tools that generate consistent and quality Management Information, enabling efficient resources allocation against a blueprint, and support cross border and cross business line decisioning and execution. Ensures a local resourcing model is maintained by all relevant parties in the process.
任职要求:
1. High level understanding of all types of financial crime and reputational risk.
2. Familiarity with Retail banking and financial services products.
Ability to work with various stakeholders to manage the CSEM processes.
3. Experience of case work with strong judgmental.
4. Strong communication skills, team player.
5. A keen eye for detail, together with strong administrative and organizational skills.
6. Able to work independently and self-initiative.

福利待遇
- 具竞争力的薪酬：基本工资+绩效奖金+轮班补贴+早晚班交通津贴；
- 健全福利保障：五险一金+补充性商业医疗保险+免费年度体检；
- 畅享10+天假期：除享有国家法定节假日外，还拥有至少10天带薪年假、12天带薪病假、1天生日假、婚假、产检假、产假以及陪产假、哺乳假等，助您达到工作生活的平衡；
- 弹性福利制度：年假可买卖，商业医疗保险套餐可升级，您还可申请旅游补贴、个人进修补助、运动健身补贴等，满足个性化福利需求；
- 人性化工作环境：使用公司的员工餐厅、咖啡室、休息室、娱乐室等，进行劳逸结合；
- 多元化员工活动：运动会、团建、年会等精彩活动给您平台，任您施展才华。

培训与发展
- 广阔的职业发展平台：遍及全球的集团网络，提供扩展人脉及跨文化交流的机会，您还可申请不同国家及地区的长短期职位，不断挑战自我；
- 系统性人才培育及发展：配备职业导师，为您提供清晰的职业规划指导，充分挖掘横向及纵向的发展潜力；
- 完善的专业培训体系：入职即可享带薪培训，多元化的培训机会，还有资源及教育援助，帮您逐步实现职业目标。