岗位职责:
The Non Financial Risk Utility plays an important role in enabling the bank to operate within its risk appetite, by ensuring efficient and effective risk and control management.

The NFR achieves this by providing operational risk and control expertise, conducting high quality reviews of the bank's control environment, conducting end to end control assurance reviews on key controls, maintaining robust risk governance focused on material risk and issues, and evolving a culture of continuous and consistent risk management.

1. Provide assurance that HSBC’s customers are treated fairly and are recommended products that are suitable for their needs and appetite for risk.
2. Ensure that sales process and staff behavior are performed/conducted and documented in line with HSBC policies and procedures as well as being compliant with respect to both local and external regulators, current legislation, Compliance and Departmental procedures.
3. Success in this role will be dependent on the role holder’s ability to follow the process and identify any issues related to the quality of sales including the provision of regular updates and support to management.
4. Provide pragmatic advice to help improve sales and conduct risk models (e.g. processes, controls, governance) and implement compliance solutions, whilst facilitating the businesses to operate within the rules.
5. Proactively manage, and escalate, risks and issues. Advise on mitigating measures and provide ongoing assessment of the sales process.
6. Provide training and advice to frontline team in relation to improve the sales qualifications.
7. Perform team leader responsibilities to oversight the team administration and consolidating as well as tracking team performances.
任职要求:
1. At least 3 years’ experience in a variety of banking areas and functions.
2. People and Team management experience.
3. Comprehensive knowledge of Retail and Wealth Services/industry/products/regulation and understanding of HSBC Sales Quality Standards and Sales Procedures preferable.
4. General knowledge of operational risk management and control implementation.
5. Communicate at all levels with confidence (written and verbal) - mature ability to communicate with different stakeholders in a simpler and concise manner.
6. Self-motivated and self-disciplined with the ability to work effectively with prioritization.
7. Strong written skills in both Chinese and English.
8. Solid computer skills, especially in MS excel, Power Point.

福利待遇
- 具竞争力的薪酬：基本工资+绩效奖金+轮班补贴+早晚班交通津贴；
- 健全福利保障：五险一金+补充性商业医疗保险+免费年度体检；
- 畅享10+天假期：除享有国家法定节假日外，还拥有至少10天带薪年假、12天带薪病假、1天生日假、婚假、产检假、产假以及陪产假、哺乳假等，助您达到工作生活的平衡；
- 弹性福利制度：年假可买卖，商业医疗保险套餐可升级，您还可申请旅游补贴、个人进修补助、运动健身补贴等，满足个性化福利需求；
- 人性化工作环境：使用公司的员工餐厅、咖啡室、休息室、娱乐室等，进行劳逸结合；
- 多元化员工活动：运动会、团建、年会等精彩活动给您平台，任您施展才华。

培训与发展
- 广阔的职业发展平台：遍及全球的集团网络，提供扩展人脉及跨文化交流的机会，您还可申请不同国家及地区的长短期职位，不断挑战自我；
- 系统性人才培育及发展：配备职业导师，为您提供清晰的职业规划指导，充分挖掘横向及纵向的发展潜力；
- 完善的专业培训体系：入职即可享带薪培训，多元化的培训机会，还有资源及教育援助，帮您逐步实现职业目标。