技术服务工程师
Resp Technical Service Engineer
onsibilities:
1. Work closely with development and product group in gaining good understanding of new features from a customer point of view.
2. Collect testing data and help quality assurance in developing effective testing procedures for new features
3. Write, review, and edit technical user documentation and product marketing materials targeted at customers.
4. Provide technical support to customers
Qualities Required
1. MS in Physics, Physical Chemistry, Applied Math, or related fields.
2. Experience with Origin, MATLAB, Mathematica is highly desirable.
3. Excellent writing and oral English.
4. Good analytical capability.
5. Good interpersonal skills and team-work spirit.
职责：
1. 在开发过程试用并帮助开发部门从用户使用角度提升新功能
2. 搜集数据及用例展示专业功能
3. 编写软件帮助，产品推广等技术文档及资料
4. 技术支持 (与客户沟通解决问题)
要求：
1. 硕士学历，数理相关专业优先
2. 有Origin, Matlab, Mathematica 等分析软件使用经验者优先考虑
3. 优异的英文写作能力及表达能力
4. 良好的逻辑分析能力
5. 有良好的沟通、表达能力和团队合作精神