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技术支持专员Technical Support Specialist(广州)
8千-1.2万·13薪
人 · 本科 · 1年及以上工作经验 · 性别不限2025/02/10发布
五险一金年终奖金定期体检绩效奖金专业培训餐饮补贴通讯补贴员工旅游交通补贴带薪年假补充医疗保险节日福利

阿乐斯绝热材料(广州)有限公司

公司信息
阿乐斯绝热材料(广州)有限公司

外资(欧美)/150-500人

该公司所有职位
职位描述
职责描述:
1. 技术方案的计算和制作
项目现场信息收集,按照销售的要求完成技术方案,并配合销售做相关的说明和推广;
2. 技术交流和推广
与设计师、顾问、开发商和业主创造需求,确保Armacell产品/方案被纳入设计或图纸中;
3. 项目信息管理
管理项目信息,并跟进前20个项目,并把这些项目信息做成标准化工程案例,并分享给销售团队;
4. 技术支持
为能源及工业销售团队提供技术支持,根据需要为其他销售团队提供帮助或支持(如:顾问、霸下项目的支持);
5. 新渠道和市场的开发
利用团队有效的技术方案配合销售团队进行新渠道和新市场的开发和推广;
6. 计算工具的开发
提供和开发新的计算工具,以提高效率,创造技术优势;
7. 产品资料和数据库的维护
制定和更新产品的测试报告和证书,定期维护产品和技术资料的数据库;及时准确地更新和报告市场、竞争对手的信息;
8. 培训与报告
根据销售需求和技能水平,对销售进行对应的模块专业技能的培训; 管理和报告销售活动数据的更新。

任职要求:
1. 本科或硕士学历,至少1年以上相关暖通空调、保温行业或建筑行业的销售和市场工作经验者优先;
2. 具有市场开发、制定市场战略规划、新产品应用开发以及技术支持的经验;
3. 具有团队精神,积极乐观,有一定组织能力,有较强的人际交往和人际关系建立能力,善于倾听和交流谈判技巧能力;
4. 具有英语听、说、读、写能力者优先考虑。诚信、心态好、良好的学习能力,能接受出差。

Job description
1. Technical solutions support
Collect project information, complete technical solutions according to sales requirements, and cooperate with sales to make related explanation and solution promotion;
2. Technical comunication
Create demand with designers, consultants, developers and owners to ensure that Armacell products/solutions are being specified to designs or drawings;
3. Project information management
Manage project information and follow up the top 20 projects, and create job references/Case studies for them, and share them with the sales team;
4. Technical support
Provide technical support to the Energy and Industrial sales teams, and provide assistance or support to other sales teams as required (e.g., consulting and Baixa project support);
5. New channels and markets support
Use the team's effective technical solutions to cooperate with the sales team to develop and promote new channels and new markets;
6. Development of calculation tools
Provide and develop new calculaiton tools to increase efficiency and create technological advantages for sales teams;
7. Product and database management
Develop and update test reports and certificates regularly, maintain product and technical data database; update and report market and competitor information regularly;
8. Training and report
According to the sales demand and sales skill level, provide training with the corresponding modules of professional skills to sales team; manage and report of sales activities and data updated.

Job Specifications
1. Bachelor or Master degree. Minimum 1 year working experience in Sales and Marketing function of HVAC or Insulation business or related industrial business.
2. Experience in market development, market strategy planning, new product application development and technical support.
3. Teamwork, positive and optimistic, and certain organizational skills, have strong interpersonal communication and interpersonal relationship building skills, good at listening and communication and negotiation skills;
4. Solid planning/organization skill; Strong inter-personal and relationship building skill; A good listener and communicator Negotiation skill.
5. Chinese, English. Strong mindset, integrity with good capacity to learn and able to travel.

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