Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join our team in the role of Delivery Enablement Manager.
Business: Global Transformation
Principal responsibilities Plans effectively around delivery constraints and optimises the plan to maximise benefits and minimise risk. Develops the plan within constraints, considering the delivery approach, key milestones and dependencies within the plan, requirements and scope, effort and resources, budgets and quality. Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in Business Transformation Frameworks(BTF). Identifies and intervenes where there is slippage and variance from plan. Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle. Takes ownership of critical issues and ensures resolution within agreed timescales and implements mitigating plans against identified risks and issues. Escalates when needed to the Programme Manager (remaining calm, knowing when to escalate, and escalates with possible solutions). Collaborates and builds positive stakeholder and business partner relationships providing regular updates to resolve high priority issues affecting the project Obtains buy-in from the project sponsor, Steering Committee and other business partner stakeholders for all key project plans, commitments, and changes including requirements, quality assurance plans, budget, schedule, and scope changes Analyses management reports, and derives insights from it to drive the right business decisions Sets the pace and operating rhythm, driving a culture of achievement and ensures pace by identifying and Promotes pace and energy within the team and leads by example Keeps focus on the medium and long term goals and the Group’s values particularly when under short term pressure Manages change and implementation within the business to ensure the change lands well and sticks, contributing to benefits realisation Manages project closure and handover to the business
Operational Performance: Produce a well-defined project plan, identifying the key milestones and assigning responsibilities / resources in line with Compliance Transformation Project Management Framework. Provides timely reports on project status, risks and issues, evaluating project performance based on management information using standardized metrics and templates in Clarity. Maintains project change control, ensuring any changes to baseline are managed through change request and all impacts are considered Promotes and takes accountability for project quality
identifies opportunities to improve delivery and oversees the governance process to reduce risk and ensure effective and timely decisions are taken
Capability and People Development: Identifies and shares the resource requirements of the project, to the Program Manager requesting the appropriate skill set and/or experience Defines high level responsibilities and objectives for members of their project team and ensure the individuals are being used in accordance with their skills and resource request Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams
职位要求：
Understanding of the project lifecycle
Business Transformation Frameworks and best practice techniques
Agile / scrum methodologies of project delivery
Understanding of key activities for Change Adoption
Knowledge of project management tools such as Clarity/ JIRA/ MS Project
Understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholders
Domain knowledge on any of the following: Retail Banking, Commercial Banking, Risk, Compliance, Payments &understanding of the purpose, value, culture and fundamentals of Compliance Transformation
Given a majority of projects are Hong Kong/ China/ *** facing, ability to speak/understand Chinese – Mandarin / Cantonese is a must
Relevant experience on complex projects across countries or regions
Organizational skills and ability to pick up work right away
Understanding of banking and/or financial services industry and/or shared services organizations
Delivering significant change and collaboration with stakeholders across locations
Ability to interact and influence stakeholders at appropriate level
Self-driven approach
Problem solving ability with adherence to deadlines and tight timeliness
Experience in project tracking (setting up project plan, managing risk and issue log, reporting and governance)
Experience in Change Adoption processes - Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual, from requirements gathering, communications till training final user
Experience with transformation changes Design & Initiation (D&I) are an advantage
Planning and Plan Management
Risk and Issues Management
Global Mindset
Decision Making
Lead Self and Others
Business Case and Benefits Realization
Change Adoption
Financial and Budget Management
Tracking, Reporting and Governance
Stakeholder Management
Resource and Team Management
Project management certifications (PMP, MSP, Prince 2 or Agile PM) are an advantage preferred / required
Any relevant local banking qualifications such as ACIB (Associate of the Chartered Institute of Bankers) – Preferred